How do you detect a fail server? No bug report platform

[Ancient]

title says it all, just shows lazyness

[Krusher]

ingame there is a bug tracker, you can use the blizzard reporting tool.
that sends a message ingame to the GM's

[Grava]

ingame there is a bug tracker, you can use the blizzard reporting tool.
that sends a message ingame to the GM's

Haters gonna hate, Krusher. Thanks for your hard work and quick replies.

P.S.
I'd recommend making a sticky about that, seeing as I've seen a number of posts this morning in the support forum with this (or something similar) as the response.

[Shadowlurk]

I really wish there was a bug tracker though...kinda like a support ticket system in a helpcenter.

Most of these reports seem to be just thrown up here without any real developer acknowledgment.

[Szabinger]

title says it all, just shows lazyness

Well the title doesn't say it all, because it's not even a correct english sentence : )

[Grava]

title says it all, just shows lazyness

Well the title doesn't say it all, because it's not even a correct english sentence : )

Too many undereducated 16 year olds in the U.S., I'm afraid.

[Peacebringer]

Well I don't like that kind of attitude but he is right. I made a suggestion topic and I will repeat it here again. Many players don't know how to report bugs because those players are used to report bugs via forum Bug Tracker and not via ingame ticket. Ingame ticket for reporting bugs is not so good for many reasons. There are bugs that requires large theorycrafting and discussion which can be achived only by talking via forum BugTracker and not via ingame tickets. Plus ingame ticket is limited by 5 lines of words per ingame ticket and players can't see which bug is already reported or not so you are probably receiving many reports describing one same bug (which is taking your time) and ingame ticket is not so transparent. In other words it would be very nice if you could make a forum BugTracker and put a repetative system world message in wow game where online players can see how they can report buggs.
Keep up with great work

[Grava]

Well I don't like that kind of attitude but he is right. I made a suggestion topic and I will repeat it here again. Many players don't know how to report bugs because those players are used to report bugs via forum Bug Tracker and not via ingame ticket. Ingame ticket for reporting bugs is not so good for many reasons. There are bugs that requires large theorycrafting and discussion which can be achived only by talking via forum BugTracker and not via ingame tickets. Plus ingame ticket is limited by 5 lines of words per ingame ticket and players can't see which bug is already reported or not so you are probably receiving many reports describing one same bug (which is taking your time) and ingame ticket is not so transparent. In other words it would be very nice if you could make a forum BugTracker and put a repetative system world message in wow game where online players can see how they can report buggs.
Keep up with great work

I think you're correct that we need a forum-based bug tracker...but only insofar as larger, more in-depth problems go. Simple things such as "character stuck" or "quest not working" can EASILY be handled by the in-game bug report button, and is likely easier to track than having someone read through hastily scrawled, often incomprehensible or over-written diatribes on a forum.

I would also like to add that most of the forum posts (most, not all) about bugs are filled with misplaced anger and hate for the devs. They're doing their part for a free server, and I'm sure fixing in-game problems is likely more important to them right now than holding the hands of people whining at them selfishly on the forums.

Just my thoughts on the matter.

[Eleith]

title says it all, just shows lazyness

Well the title doesn't say it all, because it's not even a correct english sentence : )

Too many undereducated 16 year olds in the U.S., I'm afraid.

[Magnifican]

title says it all, just shows lazyness

Well the title doesn't say it all, because it's not even a correct english sentence : )

Too many undereducated 16 year olds in the U.S., I'm afraid.

Its not their fault that the education system s*cks because all the money goes into the warmachine.

Also. People should really stop bashing others for bad english, its pathetic. Im not english or have english as native language, but as long as people can understand me - Does it even matter if I misspell sometimes?
People use even the slightest opportunity to hate on others, I sense bad self-esteem.