Overwatch scam - please help?

So I purchased Overwatch..
Pretty much immediatly after trying it I saw that the game was indeed as trash as I expected. So I wrote a ticket for a refund. The ticket servers were "down" and the error told me to try again later. So I continued playing with my friends, who coerced me into buying the game in the first place.
At this point we're a few hours after the purchase and I succeeded in submitting my ticket request for a refund.
My request was denied as I had already achieved level 13 and they do not give refunds to players above level 5.
Apparently 1-5 is considered enough for judging the content of the game. Nuff said, amirite? Lmfao.
Anywho, the terms of sale crystal-clearly state that I have a right of withdrawal for 14 calendar days.
Grand! I'll go with that then.
So I need to send a physical letter to France. I'm 27. I don't think I've ever sent a letter in my life, except to santa! The terms naturally state that the submission of withdrawal can be done via the ticket system, but nobody seems to know how. I have been in contact with 3 support representatives and emailed the legal department. No luck so far.
Has anybody here managed to navigate this subterfuge to successfully withdraw from a contract at Blizzard, following the instructions in their terms of sale? I could really use some tips here.
Pretty much immediatly after trying it I saw that the game was indeed as trash as I expected. So I wrote a ticket for a refund. The ticket servers were "down" and the error told me to try again later. So I continued playing with my friends, who coerced me into buying the game in the first place.
At this point we're a few hours after the purchase and I succeeded in submitting my ticket request for a refund.
My request was denied as I had already achieved level 13 and they do not give refunds to players above level 5.
Apparently 1-5 is considered enough for judging the content of the game. Nuff said, amirite? Lmfao.
Anywho, the terms of sale crystal-clearly state that I have a right of withdrawal for 14 calendar days.
Grand! I'll go with that then.
So I need to send a physical letter to France. I'm 27. I don't think I've ever sent a letter in my life, except to santa! The terms naturally state that the submission of withdrawal can be done via the ticket system, but nobody seems to know how. I have been in contact with 3 support representatives and emailed the legal department. No luck so far.
Has anybody here managed to navigate this subterfuge to successfully withdraw from a contract at Blizzard, following the instructions in their terms of sale? I could really use some tips here.