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Having troubble logging in.

PostPosted: Fri Feb 12, 2016 8:24 pm
by Mleander
Hello, im new to this server. I have have a hard time logging in to the server from time to time. I get DC and cant login again in a while. does anyone els have this problem?

Re: Having troubble logging in.

PostPosted: Fri Feb 12, 2016 8:31 pm
by Spoopy
The server does tend to go down from time to time, that's not at all uncommon, especially with the rising population. Mostly everyone experiences this, under a different majority depending on their realm.

I can assure you, that it's not just you. Best thing you can do is go to the main website and check out their Server Status. If it says your realm is offline, then keep checking back until it says it's online.

Once it's Online, give it a few minutes because there will be at least 5k people all trying to log in at once. After about 15 minutes, if the server is still online and you still can't log in, then keep waiting it out.

I've also come across an issue where even when the server is online, I can't log in and an unknown reason, in which the only resolution was a full reinstallation. So, if you find you still can't log in and it's been some time that the server has been online, try reinstalling.

Re: Having troubble logging in.

PostPosted: Fri Feb 12, 2016 8:33 pm
by Mleander
Okay, thank you for the quick answer!