Help my account hacked

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Re: Help my account hacked

by Dftseeker » Mon Jul 13, 2015 7:21 am

Ithlien wrote:Greetings!

First off please stop bumping this thread as it is not needed. Second off please refer to our ToU:

Hacked account?
We can't recover your account if someone else got your login information. However, there is a password recovery procedure if you forget your password. You need to PM an admin, and he will make sure that this account did not get hacked.


We are not responsible for players accounts getting hacked; therefor, we do not restore deleted characters or items. As stated here again in the Terms of Use:

As a reminder, a Nostalrius staff member will never ask you for your account name nor password. Please, never share your login information. We will not recover characters, equipment or gold from a shared account. Never delete your character "by accident".

The player is responsible for his own account safety. You should:
Have a complicated password;
Never share your account details;
Connect yourself from a safe place;
Never download unsafe files that might contain keyloggers.


For further questions you can PM me on the subject.

Sincerely,
Ithlien

Greetings, man we know ToU dont need to post it in every reply. We re talking about that its not a
" Oh pls help me my character level 40 was deleted" its 60 level and 12 rank with 30% progress character and his owner wanted become a rank 14.
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Re: Help my account hacked

by Noxm » Mon Jul 13, 2015 10:08 am

Sad story.

Duskmage if you dont want to be useless, make a good tutorial about :

- How to build a stronk password.

- How to not dl a keylogger.

- How to not use the same password in your forum guild, your google account, your forum nost account...

- Why not give your password to your mum and your dady

Dftseeker wrote:Greetings, man we know ToU dont need to post it in every reply. We re talking about that its not a
" Oh pls help me my character level 40 was deleted" its 60 level and 12 rank with 30% progress character and his owner wanted become a rank 14.


human = human
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Re: Help my account hacked

by Dftseeker » Mon Jul 13, 2015 3:36 pm

Noxm wrote:Sad story.

Duskmage if you dont want to be useless, make a good tutorial about :

- How to build a stronk password.

- How to not dl a keylogger.

- How to not use the same password in your forum guild, your google account, your forum nost account...

- Why not give your password to your mum and your dady

Dftseeker wrote:Greetings, man we know ToU dont need to post it in every reply. We re talking about that its not a
" Oh pls help me my character level 40 was deleted" its 60 level and 12 rank with 30% progress character and his owner wanted become a rank 14.


human = human

Ahhh another stupid and useless post. Thx man we got it...
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Re: Help my account hacked

by Ratty » Mon Jul 13, 2015 4:05 pm

Duskmage :(
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Re: Help my account hacked

by kebulul » Mon Jul 13, 2015 4:31 pm

:cry: Duskmage
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Re: Help my account hacked

by Agoodlad » Tue Jul 14, 2015 3:19 am

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Last edited by Agoodlad on Fri Jul 31, 2015 10:33 am, edited 1 time in total.
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Re: Help my account hacked

by Noxm » Tue Jul 14, 2015 3:49 am

The question is actually why those ppl get hacked ?

And why some ppl are not?
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Re: Help my account hacked

by Eazy-E » Tue Jul 14, 2015 5:01 am

meh, i wonder if things would be different if this would happen with a nost staff member. seriously just help this dude out
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Re: Help my account hacked

by AverageJoe » Wed Jul 15, 2015 3:38 am

Dftseeker wrote:Greetings, man we know ToU dont need to post it in every reply. We re talking about that its not a
" Oh pls help me my character level 40 was deleted" its 60 level and 12 rank with 30% progress character and his owner wanted become a rank 14.


Why should a level 60 receive special treatment over anyone else? A character restoration is a character restoration and the policy is clear that character restorations are not offered, whether by accident of the account owner, hacked by external forces, or otherwise.

Sucks, but it is what it is. Do like everyone else who messed up and reroll. Consider it a valuable lesson in account security, strong passwords, different passwords for different services, and not sharing account info or downloading questionable files/browsing questionable web sites.

Eazy-E wrote:meh, i wonder if things would be different if this would happen with a nost staff member. seriously just help this dude out

They'd be told to suck it up and move on. If they were found abusing their powers to give themselves an advantage over others, they'd be ousted like the other GMs they've done that to.
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