Raid Loot Correction

[TheGradius]

Greetings Support!

Bug Report: NBT #1564 Loot/Item Issue

Hello, I'm the Guild Master of The Chosen and I've been working with one of my Officers (Coffeeman) to get a piece of gear properly distributed. Per the Terms of Use post on your forums I have the information needed (not in screenshot form, apologies, but please work with us).

Item: Felheart Pants
Date of Raid: 7/15/15 (US - 7/16 Server)
Raid ID: 1089 (Molten Core)
Loot System: Master Looter (Bugged due to server crash)
Intended Recipient: Hexia
Actual Recipient: Coffeeman (Master Looter)

The issues was that after a server crash, when everyone logged back in, everyone in group 1 in the raid was "unknown." No one could whisper them or hear them in any channel. People in group one could not receive gear from Master Looter as group 1 simply didn't show up in the award list.

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Per Terms of Use (see: viewtopic.php?f=2&t=8, section 'Item refunds'), we've provided as much information as possible and we hope to have this resolved soon.

Thanks so much in advance for your assistance.

- Gradius

[tyvler1]

Hello

Just a friendly tip, Whenever the you get disconnected while raiding, Make every1 in the raid close their wow client & open a fresh one. If you do this, this bug & other bugs will not happen.

Gl