Account is frozen ?

Account or connection issues

Account is frozen ?

by 1989100 » Mon Jul 20, 2015 2:24 am

Hello, how my account is frozen, ask for help, ty
1989100
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Re: Account is frozen ?

by Tyrael » Mon Jul 20, 2015 2:25 am

Greetings 1989100,

What is your character name?

Regards,
GM Tyrael
GM Team Leader
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Tyrael
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Re: Account is frozen ?

by 1989100 » Mon Jul 20, 2015 6:33 am

198910This is my account
1989100
Tester
 

Re: Account is frozen ?

by tigru » Mon Jul 20, 2015 9:00 am

Greetings,

The account 198910 has never been banned. Please refer to sticky threads for a solution.

Regards,
GM tigru
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tigru
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Re: Account is frozen ?

by 1989100 » Wed Jul 22, 2015 5:47 am

Since this account has never been banned ,why can't i log on ?and when i tried to log on every time ,it reminded me that this account is frozen,can you tell me how can i get my account back ?
thanks for your time and attention .
best regards
1989100
Tester
 

Re: Account is frozen ?

by eXperienCe » Wed Jul 22, 2015 5:58 am

Are you sure you're entering the correct password?
Regards,
~eXperienCe

Nostalrius
Report bugs on the BugTracker: https://report.nostalrius.org/plugins/t ... tracker=14

If you are having any technical issues with your game client please PM me as I can likely help you resolve it.
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eXperienCe
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Re: Account is frozen ?

by trulzion » Wed Jul 22, 2015 6:26 am

Getting stuck on connected atm oO
trulzion
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Re: Account is frozen ?

by Ancestroll » Wed Jul 22, 2015 6:30 am

I can't connect my account now. There is a problem.
Ancestroll
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