by Membraniac » Tue Aug 18, 2015 1:33 am
Here's how you post a solution:
Problem:
"Disconnected from server."
The most frequently reported problem regarding login is the "Disconnected from server" message. After entering your Account Name and Account Password and trying to login, a series of message prompts will appear: "Connecting...Authenticating...Handshaking...Success...Connected" but immediately after "Connected," the server disconnects you and you aren't able to login. This happens repeatedly every time you try to login.
Cause:
This could be caused by the wrong realm associated with your setup. Nostalrius presently has six realms: Player Test Realm, Nostalrius Begins, Test Realm - IsVV2, Test Realm 1, Test Realm 2, and Test Realm 3.
"Nostalrius Begins" is the correct realm to play on and should be the one associated with your setup. You can verify which realm is associated with your setup by looking below the "Terms of Use" button in the bottom, right corner of the login screen. In the example below, the wrong realm (Test Realm - IsVV2) has been selected. Sometimes the client does not suggest the correct realm or players may accidentally select the wrong realm. This can be fixed by forcing the game to return to the Realm Selection screen during the login process.
Solution:
Step #1: After entering your Account Name and Account Password in the login screen and trying to login, watch the message prompts very carefully for "Success...Connected." At this point, quickly press either the "Escape" or "Enter" button on your keyboard when you see either of these messages appear on your screen. If you're nimble enough, you can also try to click the "Cancel" button with your mouse when either of these messages appear on your screen as well.
Step #2: If you time it right, this will cancel the wrong realm connection and will instead bring up the Realm Selection screen. From here, you are able to select the correct realm to associate with your setup and connect to. Select "Nostalrius Begins" and click "Okay" (NOTE: It may take you a few tries to get the timing right on the cancellation. If it didn't work and you got disconnected, relax; it's no big deal. Just repeat step #1 again until you are successful).
Step #3: After logging off and returning sometime later to login again, you can verify the correct realm is associated with your setup by once again looking below the "Terms of Use" button in the bottom, right corner of the login screen. It should read "Nostalrius Begins."
But I do understand how acting aloof is easier than actually finding things out for people.
P.S. If you are ever afraid no one loves you, you're probably right!