Account banned, cheat? no,just lag!

[ckarin]

I really do not know why. I hate lag,but when it's lag and off line, what can i do? Just log in as soon as possible.
how cheat ?when? I did trade for days,so must be the lag~
goods news is it's just for hours,but still no my fault.And i want play now not wait.
ty
Character name: ckarin
ok，a mistake .
You are banned until September 17th 2015 05:25:06 AM for the following reason: "Cheat".
Your last ingame login was XXX(2015-09-17 07:23:26)
Tell me the banned time is US time.
More,i use 2 or 3 VPN,when it's off line,i may change one if too lag.
Never share my account .

[Nain]

It appears like you might have been the victim of a false-positive anticheat response. You might want to share your situation in the Account Issues Forum for a greater chance at finding the support you are seeking.

[Viper]

Greetings,

Account unbanned, our deepest apologizes.

Best regards.

[Arucado]

good job viper