account stolen

[SpaceClown]

Hi my account Spaceclown has been stolen my friend said someone has been on it even tho me myself have not been on it in months. The person that has gotten into it has changed the password and for some reason I cant do the "forgot password" can I have help or at least ban the account for now

[SpaceClown]

bump

[Zerogue]

the staff does not assist with stolen accounts as far as I'm aware

[SpaceClown]

that would be the dumbest thing I've ever heard

they can just close the account not hard

[pomfittes]

that would be the dumbest thing I've ever heard

they can just close the account not hard

No because, what if its not your account, but someone you misslike so your just here trying to get him banned?

OR

you bought the account, since you cant retrieve password to your email? o.O
- and you got screwed in that case

If its your account, you should easly be able to reset by take retrieve password or something and it will be sent to your e-mail

[Glenzig]

that would be the dumbest thing I've ever heard

they can just close the account not hard

It's not about whether or not it's hard. It's your responsibility to keep your account secure. Also, as has been noted, you should be able to reset the password and get your account back if it's actually your account. Thats not very hard either.

[SpaceClown]

Its clearly my account look at the date I made this

[Abathur]

Salutations SpaceClown.

Players may recover their account here. Please note that we do not manually recover compromised accounts.

Regards,
GM Team.