hacked what do i do ?

[AIRLOBB1]

So i tried to log in a few days ago, and i culd not. now i se i have no longer have acces to my email nor account. my char has left the guild and playing bgs.

How do i proceed from this ? char name is Zifalli horde ud mage

[Glenzig]

If you can prove ownership of the account then they will permanently ban it. That's really the best you can hope for. They place bans on all comprimised accounts.

[Lefeu]

Quoting the tos:
"A. Account security

The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts."

So make a new account and keep it safe. Sucks but that's how they roll.

[facialhair]

ip lock with secret question or some sort of authenticator would be nice