I tried to log in with my account but it showed a msg saying Unable to connect . After trying more times i start getting a msg saying This account has been closed. please tell me how can i get my account to work again
Account : **********
I can't log in with my account
2 posts
• Page 1 of 1
I can't log in with my account
Last edited by Benevael on Tue Nov 17, 2015 1:48 am, edited 1 time in total.
Reason: For security reasons, do not put account names in posts on the forums.
Reason: For security reasons, do not put account names in posts on the forums.
- Desinger39339
- Tester
Re: I can't log in with my account
Greetings,
Your account has never been banned, and the behaviour that you describe is consistent with entering an incorrect password, many times, and then eventually triggering a temporary ban that avoids password brute force attacks.
Please ensure you are entering the correct password, wait some time for the ban to clear (15 minutes or longer depending on how many times you tried to log in), and then try again. If you continue to have issues, you can change your password using the Nostalrius Begins main page at https://en.nostalrius.org - click Login at the top, and then "Forgot your password?"
Regards, GM Team.
Your account has never been banned, and the behaviour that you describe is consistent with entering an incorrect password, many times, and then eventually triggering a temporary ban that avoids password brute force attacks.
Please ensure you are entering the correct password, wait some time for the ban to clear (15 minutes or longer depending on how many times you tried to log in), and then try again. If you continue to have issues, you can change your password using the Nostalrius Begins main page at https://en.nostalrius.org - click Login at the top, and then "Forgot your password?"
Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
- Game Master
2 posts
• Page 1 of 1