I'm surprised by weak responses from staff team because they know thier anti cheat and client are "sensitive" to say at least. You guys should ALWAYS ask if customer is using YOUR client and not some client from other private servers.
Problems you guys have might be:
- your client // Nost runs on separate, modified client, which has data that is not present in any of the realms currently available on private server market
- you lack PatchMPQ.2 // some private server can run just fine without this file, Nost won't run fine without it.
- you are using some client modifiers, such as SweetFX // I'm not sure about this, but I've read on many places that any modifications to Nost's client are detected by their anti-cheat and it will get you kicked.
Best advice which I, as random community member, can give you is to download the Nostalrius client. It's small download for today's standards and i'm sure it will solve your problems.