Rare hunter pet disappeared after server crash

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Rare hunter pet disappeared after server crash

by Fatherben » Wed Jan 27, 2016 7:03 am

After the recent server crash, I logged on to find the pet I was using was gone. Call Pet didn't work, he wasn't in the stables, and he's totally gone. It's a level 57 (with 4.5 bars to 58) Broken Tooth which took a long time to tame and way more time to level up. I didn't do anything wrong, the pet wasn't in danger of running away, he just disappeared after the server crash.

Is there any way to fix this, or to give me a new Broken Tooth of the same level? I would honestly prefer that someone hack my account and vendor all my gear. I can farm those back in half the time; the pet can't be replaced. I'm Fatherben on the PVP server. I would really appreciate any help.
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Re: Rare hunter pet disappeared after server crash

by toolshed » Wed Jan 27, 2016 7:28 am

Wow this is my worst fear as a hunter. Broken tooth is impossible to get. Good luck to you
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Re: Rare hunter pet disappeared after server crash

by Fatherben » Wed Jan 27, 2016 10:56 am

toolshed wrote:Wow this is my worst fear as a hunter. Broken tooth is impossible to get. Good luck to you

Thanks dude.

To add more info: when I logged back on after the crash, I was in Burning Steppes and had the mats for a Goblin Mining Helmet in my bag. I made that helmet before I left for Burning Steppes, because my plan was to turn in a quest and then level mining. I distinctly remember leaving a Scholo group in IF, deciding to level mining, making the helmet in IF, going to Burning Steppes, turning in the quest, flying to SG and beginning to mine. So the rollback didn't make sense because my inventory wasn't consistent with my location.

Thanks for any help.
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Re: Rare hunter pet disappeared after server crash

by Fatherben » Thu Jan 28, 2016 8:02 am

I received a response from a GM today: "sadly we do not restore anything except from a few epic items in case of a server rollback."

Please guys there is nothing you can do? A level 57 Broken Tooth doesn't count as an epic item?? It is the hardest possible pet to tame, it is the undisputed best pet in pvp and pve, and it takes weeks to level it from 37 to 57. It's more on par with Thunderfury for hunters.

Also, it isn't like I just received it in a BWL drop before the crash, I've had this pet for months and invested time into it. I have screen shots of it when I'm at various levels up to 60. It's not my fault that the server data got messed up, I didn't do anything to cause this.

What does it say when I consider taming a new Broken Tooth (if I am lucky enough), and putting in weeks of time to level it, but then I realize the same thing could happen again with no warning whatsoever? So I think that it's not worth it. It means that I don't even want to tame a good pet. It means that hunters can't play their class. Hunters can only tame disposable lvl 60 pets. And I saw other reports here from hunters with the same problem.

On retail a pet would never randomly vanish, it only happens on a private server, and the main benefit of a private server is that one can author things and spawn a new pet for someone if the situation is dire. Would it really take more than 1 minute to spawn a pet, or roll me back 3+ days to when I had the pet, or any other practical solution? So what this says to me is that you're either too busy, or if I may say so, some have lost track of the original intention of creating a vanilla server?

As I said before, I would rather someone had vendored all of my gear. It makes me want to hang up the gloves. I apologize for sounding negative or critical. Truthfully, it would make me very happy if someone took the time to help. Thanks.
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Re: Rare hunter pet disappeared after server crash

by Pottu » Thu Jan 28, 2016 7:07 pm

Greetings,

as unfortunate as it is for you, our policy is very clear and very strict. We do not restore lost pets. If we made an exception for you, we would have to make one for everyone. We cannot make individual exceptions.

The GM team.
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