Banned

[Sól]

Hello, a couple of months back I had this message coming up when I tried to log in telling me that I was banned:

http://i.imgur.com/65xAPpN.jpg

So I was confused but I stopped playing until today when I tried to log in again, I logged in successfully and played for a couple of hours when randomly I disconnected in Ironforge and I couldn't log back in, getting the exact same message I got before.

I've also made a new account and on the freshly made account it also tells me that I am banned even though I had literally just made it. If this is a mistake can someone help me out on how to possibly resolve this, if not and I am actually banned for some reason can I just be told why?

Character name: Sól 60 Dwarf Paladin on Nostalrius Begins (PvP)

Thank you in advance for your response.

[Leythia]

Greetings,

Your account has never been banned.

You probably got an automatic IP ban due to several failed login attempts.

If you forgot your password, you can resett it here

Best regards,
GM Team.