character dissapeared from pvp server

Account or connection issues

character dissapeared from pvp server

by swoldier » Mon Feb 22, 2016 12:31 am

been a while since my last login, would love to have my character back.

'swoldier' 60 ud mage

thank you.
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Re: character dissapeared from pvp server

by Mimma » Mon Feb 22, 2016 9:48 am

If you didn't delete it yourself, then you need to review your account security.

- Do you share your account information with anyone? Friend, bother, wife ....
- Is your account name hard to guess? You didn't use your forum name or character name as account name...
- Is your password hard to guess? At least 10 characters long including numbers.

Also, external sources:
- Do you download stuff from suspicious sites?


GM's does not restore characters, so you need to find out how and who deleted it. This is your responsibility - and only yours.
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Re: character dissapeared from pvp server

by swoldier » Mon Feb 22, 2016 3:40 pm

didnt share with anyone.. havnt logged in for months...
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Re: character dissapeared from pvp server

by Mimma » Mon Feb 22, 2016 3:44 pm

You did check you logged into the correct server? Note there are now both a PvP and PvE realm plus additional test servers.
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Re: character dissapeared from pvp server

by Viper » Mon Feb 22, 2016 4:36 pm

Greetings,

Character still exist and isn't banned.

Best regards.
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Re: character dissapeared from pvp server

by swoldier » Mon Feb 22, 2016 6:17 pm

Viper wrote:Greetings,

Character still exist and isn't banned.

Best regards.


Mimma wrote:You did check you logged into the correct server? Note there are now both a PvP and PvE realm plus additional test servers.



ok, making progress here.. thank you.

Do i need to update my nos or something to have my character show? I'm logged into my only account and have no characters showing on the pvp server. All servers are empty.
Last edited by swoldier on Mon Feb 22, 2016 6:19 pm, edited 1 time in total.
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Re: character dissapeared from pvp server

by Mimma » Mon Feb 22, 2016 6:19 pm

No, you don't need to update the client.

A longshot is to delete the WDB folder, although I must admit I don't think that helps - but it cant hurt!
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Re: character dissapeared from pvp server

by swoldier » Mon Feb 22, 2016 7:16 pm

Mimma wrote:No, you don't need to update the client.

A longshot is to delete the WDB folder, although I must admit I don't think that helps - but it cant hurt!


going to try reinstalling the client
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Re: character dissapeared from pvp server

by Xethra » Mon Feb 22, 2016 9:30 pm

swoldier wrote:
Mimma wrote:No, you don't need to update the client.

A longshot is to delete the WDB folder, although I must admit I don't think that helps - but it cant hurt!


going to try reinstalling the client


This might seem trivial, but ensure you're logged into the correct account as well as have the server selected. Viper said your character still exists. My guess is you're logged into the wrong account, have the wrong server selected, or the wrong IP for the server in your "set realmlist xxx.xxx.xxx.xxx" line.
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