Loot loss due to server DC

[Ilydaen]

Hello I have a questino regarding a loot loss from Nefarian when server DCed. We have a date, screenshot of him dead + a video of the DC (didnt manage to screen the loot), but, the loot is displayed on realmplayers. Is there any chance of recieveing the loot back. From what I read on forums you do make it possible. Thank you for your time

[Pottu]

https://en.nostalrius.org/terms-of-use

III. Character/Currency/Item restoration
Nostalrius staff will not recover any lost characters, regardless of circumstances. We do not recover any lost items or currency except raid items with the rarity of Epic and above which can be restored in the case of a Server crash/roll-back, providing an in-game ticket is sent to us which fulfills the following conditions:

We will not restore the lost loot if the ticket does not meet all the requirements. Falsified information will lead to immediate account closure.
Exact date of the raid;
Screenshot of the raid ID;
Screenshot of the loot & complete list of raid members;
Name of the player who received the item.