cannot log in to server or website

[Jemai]

Hello

Today in the morning I played for like one hour and about four hours later I tried to log in and got the message "disconnected from the server".

I tried logging in the website and got " Login failed! Bad credentials. ", I tried resetting the password and it said email has successfully been sent to the email account, although I got no emails. I tried restarting computer, deleting WDB files, tried changing WTF file, tried logging in the website from my phone, tried waiting.

ABSOLUTELY NOTHING has worked and I have no idea what to do to fix it. I'm not banned because I haven't done anything illegal, nor does it say so. I tried googling for this problem but the solutions i've seen on google haven't helped me.



I'm desperate to get this to work. I'm craving nostalrius!

[Jemai]

It still doesn't work... Can any gm/staff or anyone that knows help :/

[Jemai]

Okay, so tried resetting password today and it finally worked. But of course the same problem persists. Instant "disconnected from the server" and login failed, bad credentials at website (although I just changed password and changed IP lock)

[Jemai]

ISSUE RESOLVED!

Somehow my country doesn't count as in europe although for sure it is. So I think it was an IP lock problem
Thanks for all the help guys (lol)

[merijnvdb]

Jemai, could you please tell me what you did after you just changed passwords and changed the IP lock? So did I, but I still get auto-disconnected. (I'm from Belgium by the way).