Item Lost to rollback.

[AidanNaut]

I did a ton of runs of SM Armory the last few days and I finally had Ravager http://db.vanillagaming.org/?item=7717 drop. 10 minutes later the server crashed and I left it allow for the day.

I come back now only to find out that I had lost the axe along with some other greens I got from the last run! I really would prefer not to run sm armory again for the axe. Is it possible to have that item restored to my account?

[thenuclearwalrus]

They do not restore items unless it was an epic from a raid that was lost due to a server crash or rollback, and even then you have to provide proof, which you have not.