Hey i just wanted to report a little bug.
The other day I was in the Barrens doing an escort quest called "Free From the Hold." Players have to escort an NPC a long distance into Ratchet. Once we finally walked into Ratchet, PAST A RATCHET GUARD, a level "??" Alliance warlock attacked our escort NPC. At first I wasn't worried, as i thought for sure the guards would intervene. However, they did not. So our NPC died and we failed the quest.
I opened a ticket to report the problem, however the GM who serviced it was clearly lacking some vital reading comprehension skills, or maybe he was just in a rush didn't take the time to comprehend my ticket. His reply was something like "Sorry that happened, but that's just part of the PvP experience!"
Since the GM didn't understand what I was saying for whatever reason, I have come here to make sure the problem gets recognized. To clarify, the problem I am reporting is that players are able to engage and kill NPCs being escorted by players of the opposing faction INSIDE OF RATCHET and the guards dont do anything.
Thanks for taking the time to review my bug report.