Help with Mail

Account or connection issues

Help with Mail

by Balthazaer » Wed Apr 06, 2016 12:45 pm

Hello, my first account had a priest named Balthazaer and it is in a guild with friends. When it was banned I made a second account and made another priest Balthazaera and leveled that instead. Well the problem I am having is that some of my guildies are accidentally mailing my banned account stuff. I guess my question is, since the account is banned, do we have to wait 30 days for the mail to be auto-returned or is there way a GM could assist us with this?

Also, is there anyway for you to delete characters? That would be an easy fix I guess.

Thanks for your time
Balthazaer
Tester
 

Re: Help with Mail

by Mencius » Wed Apr 06, 2016 7:03 pm

Unfortunately in the past the GMs have never deleted characters for any reason, even from banned accounts, so you're likely out of luck there.

I'd also expect there's not a lot they can do about the mail issue. Though you should definitely berate your friends for getting your name wrong.
Mencius
Senior Sergeant
Senior Sergeant
 


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