Information not valid

Account or connection issues

Information not valid

by iwalkinfire » Wed Apr 08, 2015 3:56 pm

So I have installed the game, changed the realmlist and done everything multiple guides have said to do, nothing worked. Every time I log in it says (The Information you entered is not valid) I put the exact username and password that I use to login to the site, any help would be great at this point. Just tried a different vanilla Private server and it worked fine!




-Iwalkinfire
iwalkinfire
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Re: Information not valid

by Diametra » Wed Apr 08, 2015 6:44 pm

In everything that you tried, did you read this post: https://forum.nostalrius.org/viewtopic.php?f=45&t=5359

Particularly, the third sentence?
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Re: Information not valid

by iwalkinfire » Wed Apr 08, 2015 6:51 pm

Diametra wrote:In everything that you tried, did you read this post: https://forum.nostalrius.org/viewtopic.php?f=45&t=5359

Particularly, the third sentence?

Already did this, it didn't work.
iwalkinfire
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Re: Information not valid

by Snow240 » Wed Apr 08, 2015 6:55 pm

Hey iwalkinfire,

Does the Realm Name on the bottom right of the login screen say 'Nostalrius Begins'? If it does than try creating a new account and be careful about caps lock and spelling mistakes. If it does not that what Realm Name does it say?

Image
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Re: Information not valid

by iwalkinfire » Wed Apr 08, 2015 7:08 pm

Snow240 wrote:Hey iwalkinfire,

Does the Realm Name on the bottom right of the login screen say 'Nostalrius Begins'? If it does than try creating a new account and be careful about caps lock and spelling mistakes. If it does not that what Realm Name does it say?

Image

It comes up with that exact server name, I just created a new account a made sure I didn't have caps lock on and checked every thing to make sure I was putting the correct info in and the same thing happened :/
iwalkinfire
Tester
 

Re: Information not valid

by Snow240 » Wed Apr 08, 2015 8:35 pm

Since you're connecting to other Vanilla Private Servers. I'm wondering if it's not catching your attempt to change which server it connects to or using a different client version. It should say 1.12.1 (5875) on the bottom left of the WoW Client.

Here's what you could try - Download and install using the Nostalrius Installer. Install to C:\World of Warcraft Classic\ do not install into Program Files. Do not modify the realmlist, it's already preconfigured. Run the C:\World of Warcraft Classic\WoW.exe file and try to login.

This is a complete guess but it may be that the username or password is too long or using certain characters that the login server doesn't recognize. You could try creating a simple short test account if you think this may be a possible cause.
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