password not accepted while trying to join

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password not accepted while trying to join

by Quis » Thu Apr 09, 2015 7:33 pm

Just found out about you,and wanted to sign up. However, after filling in all the info and robotcontrol, my password isn't accepted -- says I need to follow the right format (which I am -- minimum 5 alphanumeric characters). Any ideas?
Quis
Tester
 

Re: password not accepted while trying to join

by Garfunkel » Thu Apr 09, 2015 9:19 pm

Don't use characters like ö ä å or ó ù and so on.

Also, overly long passwords have caused issues before.
FInd me on: Laureliana - Lauraliana - Lauroliana - Lauruliana - Lauriliana
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Re: password not accepted while trying to join

by Quis » Thu Apr 09, 2015 10:42 pm

have tried all such combinations -- short, long, alpha, numeric, alpha/numeric. no luck.. Error messages say's to use the "right format".
Quis
Tester
 

Re: password not accepted while trying to join

by Snow240 » Thu Apr 09, 2015 11:04 pm

Hey Quis,

For testing purposes, try it on another browser and computer.

Thanks.
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Sergeant Major
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Re: password not accepted while trying to join

by Quis » Fri Apr 10, 2015 12:32 am

different computer, different browser, but same ip address. still nothing.
Quis
Tester
 

Re: password not accepted while trying to join

by Snow240 » Fri Apr 10, 2015 12:45 am

PM me a username & simple password that you'd like to use and I'll use the site to create an account for you. Make sure this password has not been used anywhere else. You may change it once in-game by typing .account password "old pass" "newpass" "newpass" in chat. Make sure not to chat in open-world where players can see your new password.

Edit: Forgot it requires an email which is probably for password recovery. If you want me to do this for you than include an email. You may create one specific for this purpose if you like.
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Re: password not accepted while trying to join

by Snow240 » Sat Apr 11, 2015 6:41 pm

This was resolved as it was determined that the username was too short and it was misinterpreted as a problem with the password length.
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Sergeant Major
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Re: password not accepted while trying to join

by Quis » Sat Apr 11, 2015 6:42 pm

It appears I was mistaken about the password being the cause of my prob lems. It was more likely the name I used, Quis, which is only 4 letters. Just a heads up to anybody else who might have the same problem.
Quis
Tester
 

Re: password not accepted while trying to join

by Metzu » Sun Apr 12, 2015 12:29 am

Quis wrote:It appears I was mistaken about the password being the cause of my prob lems. It was more likely the name I used, Quis, which is only 4 letters. Just a heads up to anybody else who might have the same problem.

Thanks.
Will be a good topic to get back on, if someone is experiencing same problem.
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Metzu
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