New member, Account/IP banned?

Account or connection issues

New member, Account/IP banned?

by iwasametronome » Sun Apr 19, 2015 4:10 pm

Hi Support Team,

I just joined the server yesterday.

I registered and logged in with no problems and played for a while.

I came to login today, and I can't get logged in.
(See screenshot attachment)

I tried re-registering and I still have the same problem.

Can anyone help me?
My account name is "odniceguy"
Since my problem I have also created "odniceguy1" and "odniceguy2".

Thanks.
Attachments
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iwasametronome
Tester
 

Re: New member, Account/IP banned?

by Metzu » Sun Apr 19, 2015 5:19 pm

Greetings,

You need to register at https://en.nostalrius.org/#iwannaplay, if you haven't - This can be different than your forum account, as the forum account only applies on the forum and not in game.
You're receiving the "Closed" error too, which means you've tried loggin' into the same account wrong too many times, which will lock it down for a few minutes, whilst it re opens itself.

Best regards,
Forum Mod
Metzu
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Metzu
Senior Sergeant
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Re: New member, Account/IP banned?

by phyrre » Sun Apr 19, 2015 5:48 pm

I have the same issue, account name Phyrre and I did register accordingly.
phyrre
Tester
 

Re: New member, Account/IP banned?

by iwasametronome » Sun Apr 19, 2015 6:45 pm

Hi Metzu,

Thanks for the reply, I did register correctly on the iwannaplay link.
As I said, I had already logged in a played for a day yesterday.

Also I have tried logging in every hour today and still unable to login on any of the accounts.
Please can someone help me?

Cheers.
iwasametronome
Tester
 

Re: New member, Account/IP banned?

by Pottu » Sun Apr 19, 2015 8:51 pm

phyrre wrote:I have the same issue, account name Phyrre and I did register accordingly.


This account is not banned. Double check that your username and password are correct.
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Pottu
Game Master
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Re: New member, Account/IP banned?

by iwasametronome » Sun Apr 19, 2015 8:58 pm

How about my account Pottu?
Can you help?
iwasametronome
Tester
 

Re: New member, Account/IP banned?

by Hrotha » Sun Apr 19, 2015 9:15 pm

I have registered 3 (three) accounts today, two hotmail and 1 gmail and all of them have not received one single confirmation mail with which I can verify and then login.

Can you please check your system, developers?
Hrotha
Tester
 

Re: New member, Account/IP banned?

by iwasametronome » Sun Apr 19, 2015 9:43 pm

They don't send any confirmation emails apparently. You can just login right away. I could login the first day I registered but now I can't...
iwasametronome
Tester
 

Re: New member, Account/IP banned?

by Pottu » Mon Apr 20, 2015 2:39 am

iwasametronome wrote:How about my account Pottu?
Can you help?

My account name is "odniceguy"
Since my problem I have also created "odniceguy1" and "odniceguy2".

None of these accounts have been banned. Are you sure you are not trying to connect to the Test Servers and that you are 100% certain you are correctly typing your password(s)?
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Pottu
Game Master
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Re: New member, Account/IP banned?

by iwasametronome » Mon Apr 20, 2015 11:18 am

Hi Pottu,

Yes I'm 100% sure, like I said I even made brand new account just to test.
:'(
iwasametronome
Tester
 


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