deleted the wrong charakter!

Account or connection issues

deleted the wrong charakter!

by Fialina » Wed Apr 22, 2015 9:42 pm

Hi,

at first sorry for my bad english.

I wanted to delete my second charakter and chose the wrong one.
Now i deleted my 43 shaman and this is really bad.

Can you please please please help me?

Thank you
Fialina
Tester
 

Re: deleted the wrong charakter!

by Robotron » Wed Apr 22, 2015 10:12 pm

Nope. Sorry, but you are SOL.
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Robotron
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Re: deleted the wrong charakter!

by Same » Wed Apr 22, 2015 11:18 pm

We advise that you be more careful when delete characters on your account. There is also a second option that appears when you do click delete, that helps. We can not help you with this situation, please be more careful.

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Same
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Re: deleted the wrong charakter!

by bobbyhill » Wed Apr 22, 2015 11:30 pm

Same wrote:We advise that you be more careful when delete characters on your account. There is also a second option that appears when you do click delete, that helps. We can not help you with this situation, please be more careful.

Same.

Wasnt there supposed to be a character restore option a few weeks ago?
See'ing threads like https://forum.nostalrius.org/viewtopic.php?f=6&t=10143 is very worrysome.
bobbyhill
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Re: deleted the wrong charakter!

by Fialina » Thu Apr 23, 2015 6:12 am

Is there really no way to help me ? i know that was a big mistake but i thought the support can help me :|
Fialina
Tester
 

Re: deleted the wrong charakter!

by Same » Thu Apr 23, 2015 6:18 am

Currently, we do not restore deleted characters on accounts, no matter the cause.

It's not possible to restore a character that was deleted from an account.
Player is fully responsible of his own account access:

Password should be complicated,
The password should not be shared with anyone,
You should connect yourself from a safe place,
Don't delete your character "for fun".


You can read our full Terms of Use here:
viewtopic.php?f=2&t=8

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Re: deleted the wrong charakter!

by Fialina » Thu Apr 23, 2015 6:32 am

Ok thanks anyway :(
Fialina
Tester
 


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