Account not working/banned

Account or connection issues

Account not working/banned

by RaeRain » Fri May 08, 2015 4:06 am

Hello,

Each time i try to login, my password won't work and claims my account has been closed and/or banned after 3 attempts, and I should check europe-banned wow site for more info, has this happened to anyone else and if so, do I have to remake an account or any way of still using the account. (Don't know why it would ban me) Cheers
RaeRain
Tester
 

Re: Account not working/banned

by Snow240 » Fri May 08, 2015 4:34 am

Hey RaeRain,

Are you positive that you're using the correct password? You'll get 'Unable to Connect' if the password is wrong and you'll get temporarily banned for entering the password incorrectly too many times.
User avatar
Snow240
Sergeant Major
Sergeant Major
 

Re: Account not working/banned

by RaeRain » Fri May 08, 2015 12:46 pm

Yes, I've tried using my password and it first comes up as "unable to connect" then the second time I tried ( After an 8 hour wait) states the "account has been closed"
RaeRain
Tester
 

Re: Account not working/banned

by RaeRain » Sat May 09, 2015 4:31 am

I've even made 2 new accounts, one with the same e-mail and another with a different e-mail and still banned for each. I think my IP is banned for who the hell knows why, pretty legit.
RaeRain
Tester
 

Re: Account not working/banned

by RaeRain » Sat May 09, 2015 4:33 am

Account name: RaeRain if anyone cares to gander a solution.
RaeRain
Tester
 

Re: Account not working/banned

by Igen » Sat May 09, 2015 6:10 am

The account has no bans in it. Try changing your IP and make sure to put in the right password.

Igen
I've never seen a bot insult me for stealing his mob.
User avatar
Igen
Game Master
Game Master
 

Re: Account not working/banned

by Miv » Sat May 09, 2015 6:35 am

Igen wrote:The account has no bans in it. Try changing your IP and make sure to put in the right password.

Igen


Hey, I'm a friend of his and I want to get him back in as soon as possible, I already mentioned the password thing and he's certain he's using the correct one; if it's an IP problem is the best solution using a free service such as WTFast? Some "other" servers ban the use of VPNs.
Miv
Senior Sergeant
Senior Sergeant
 

Re: Account not working/banned

by biffsteken » Sat May 09, 2015 10:35 am

Miv wrote:
Igen wrote:The account has no bans in it. Try changing your IP and make sure to put in the right password.

Igen


Hey, I'm a friend of his and I want to get him back in as soon as possible, I already mentioned the password thing and he's certain he's using the correct one; if it's an IP problem is the best solution using a free service such as WTFast? Some "other" servers ban the use of VPNs.



I'm not that good with VPNs but from my experience he should definitely NOT use WTFast as it was has malware in it.
Daggis of Sweddit
User avatar
biffsteken
Sergeant
Sergeant
 

Re: Account not working/banned

by RaeRain » Mon May 11, 2015 3:56 am

Worked once with tweaking some settings, but the next time, still banned. Even other accounts banned.
RaeRain
Tester
 


Return to Support