Lost my items

Account or connection issues

Lost my items

by zp820821 » Sun May 31, 2015 6:56 am

Yesterday, my account was stolen,I changed my password immediately,but its too late.The thief to sell all my goods and items,and took the golds.So sad and angry!Can you help me to restore the items because i can't get it once again such as black decorations.Looking forward to your reply.
zp820821
Tester
 

Re: Lost my items

by Tosicx » Sun May 31, 2015 10:01 am

I am almost 100% sure nothing can be done regarding this
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Tosicx
Senior Sergeant
Senior Sergeant
 

Re: Lost my items

by Krusher » Sun May 31, 2015 10:35 am

dear ZP820821,

we do not restore items or gold that was taken off your account.

your account is your own responsibility, and accounts do not get hacked that easy so it can be you have given your account details to someone that abused this.
Krusher
Stone Guard
Stone Guard
 

Re: Lost my items

by zp820821 » Mon Jun 01, 2015 12:33 pm

dear Krusher,
When I saw your reply, I am very very sad. I paid three months of hard work on my game character, but hackers to patronize my account, everything is gone. No matter what it takes to me again, I will no longer get the blackhand ornaments, which will result in permanent damage to me, break my heart. So, dear krusher, can you just restore my blackhand ornaments it?
I have a request, the hacker stole about 500 golds and sent by mail, please find him and punish him.should we let the bastard go unpunished it
My character name is Bigbook, looking forward to your reply.
zp820821
Tester
 


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