Info not valid

Account or connection issues

Info not valid

by uncharted45 » Thu Jun 11, 2015 9:38 am

Sorry guys, I am not sure whats going on but i am getting that "the Information you have entered is not valid" problem. I hate to bother people with similar problems.

I was playing a few hours ago and had let my friends sign on to their accounts to try fix a bugged quest. now i am unable to login. I am 100% sure of my account name and password spellings. I tried checking my account name in the WTF folder, but there's nothing there.

username is uncharted45

any help is appreciated, would really not like to start over.
uncharted45
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Re: Info not valid

by AverageJoe » Thu Jun 11, 2015 2:36 pm

Depending on how you installed WoW, the WTF folder might be buried under your AppData folder. Browse to the following location and see if there's a WTF folder stored here:
C:\Users\%username%\AppData\Local\VirtualStore\Program Files (x86)\World of Warcraft Classic

If so, see if your account folder is in there. Otherwise, you can try running Wow.exe as an administrator; that should force it to create a WTF folder in the place you browsed earlier but didn't find it. Then try logging in and see if it works.
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Re: Info not valid

by uncharted45 » Fri Jun 12, 2015 5:08 pm

found the account folder, but it was listed as 71803x? only item in the account folder. No worries, i've thrown in the glove and restarted a new account. thanks though for the help! Much appreciated.

side note - browsing around it looks like my account never existed? even though i've been playing for a couple months now? just odd.
uncharted45
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Re: Info not valid

by whereswaldo » Sat Jun 13, 2015 12:21 pm

Had the same problem. After eliminating every other possibility, I moved the WoW folder out side of "program files" to a more public folder and that fixed the problem for me.
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