reset password

Account or connection issues

reset password

by silentflower » Wed Jun 17, 2015 10:30 am

Hi,

while trying to reset password I'm getting this message

Whoops! There were some problems with your input.

This account has been used recently. You can't reset the password now.Remember that you are responsible for your account security, and as stated in our Terms of Use, we do not reset passwords for hacked accounts.


When I can reset my password? And do I have a limit for how much time password can be changed?
silentflower
Tester
 

Re: reset password

by silentflower » Wed Jun 17, 2015 2:27 pm

Can anyone look on this?
silentflower
Tester
 

Re: reset password

by Zoey_Urbina » Wed Jun 17, 2015 5:54 pm

A staff member will respond to you once they come online. Which is normally within the first 24 hours of thread creation. As for the password recovery, you're not able to do a password recovery as long as the account is online, and you'll need to wait 24 hours after it has gone offline.
User avatar
Zoey_Urbina
Sergeant Major
Sergeant Major
 

Re: reset password

by silentflower » Thu Jun 18, 2015 7:45 am

Zoey_Urbina wrote:you'll need to wait 24 hours after it has gone offline.

Thanks.
silentflower
Tester
 


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