Gear deleted during server crash

[Bradius9000]

I just finished Sunken Temple right after a planned server reset. Crest of Supremacy and Dragon's Eye dropped and I looted both. A few minutes later, the server crashed 3 times in a row. The third time I found that I had lost the said gear I looted.

Character name: Colsanders

Happened around 1405 server time on 17Jun2015

Any help would be greatly appreciated.

[Bradius9000]

Also, the help support auto closed and requested I submit here.

[Bradius9000]

Update:

FYI for people in same situation, GMs will only replace gear from 40 man raids.