Accounts suspended

by **Niko** » Tue Jun 16, 2015 10:11 am

Hello!
This morning I attempted to log on and continue leveling with my friends as I noticed both my accounts that I actively use, had been both suspended. Why would this happen?

I do not play them at the same time, but tend to splitplay when one has rested and the other doesn't.
Also I had another account I created previously, about three-ish months ago suspended as well that I cannot access any more. I can assure you only I know the login information.

Are you able to check this based on my ip-adress or do you require information regarding the account?

Regards,
Niko

by **tigru** » Tue Jun 16, 2015 11:01 am

Greetings,

You can go and login here: https://en.nostalrius.org/login there you will see if your accounts are banned or not.

Regards,
GM tigru

by **Niko** » Thu Jun 18, 2015 4:45 pm

I did and I found nothing, but apparently the suspension disappeared after roughly 10-15 minutes and I was able to log back on. Now, I had a disconnect and suddenly the same message appears as I try to log onto my account.

What's going on?

by **Aunstic** » Thu Jun 18, 2015 4:48 pm

This sounds like you tried the wrong password too many times. When you try to enter your password too many times without success, your IP receives a temporary suspension from logging into any account.

After 10-15+ minutes without trying, the suspension is lifted and you can access any account again.

by **Niko** » Thu Jun 18, 2015 4:49 pm

Oh, no I haven't tried logging on too many times. I haven't even logged out past few hours, I just had a weird disconnect one that froze and I had to alt f4 the client. Logging back on created the same situation.

by **Aunstic** » Thu Jun 18, 2015 4:57 pm

Hmm. If you're the only one get a disconnect, it's possible someone else is logging on or you're having bandwidth issues... or it's just a rollback/crash on the server.

If it's another suspension, you'll have to wait another 10-15 minutes to login again.
Meanwhile, if the error isn't "This account has been closed", AverageJoe wrote a pretty informative thread to solve most problems: https://forum.nostalrius.org/viewtopic.php?f=45&t=11569

by **Niko** » Thu Jun 18, 2015 5:01 pm

Yeah, I'm back online again.
It did say "This account has been closed.." and then the following retail message for wow-europe.

Accounts suspended

Accounts suspended

Re: Accounts suspended

Re: Accounts suspended

Re: Accounts suspended

Re: Accounts suspended

Re: Accounts suspended

Re: Accounts suspended