Banned?

Account or connection issues

Banned?

by Recknis » Mon Dec 21, 2015 10:43 pm

Hello, I am banned for unknown reasons, my account:

60 Undead Rogue - Recknis
60 Troll Mage - Kazekage

and some alts.

I couldn't log in at first it said 'unable to connect' as soon as I tried to log in.

Help would be great!
Recknis
Private
Private
 

Re: Banned?

by Velsdra » Tue Dec 22, 2015 12:14 am

Hello Recknis,

You can take a deep breath of relief. Your account is not banned. - There must be other reasons why you cannot connect to your account ;) (Clientside)

Greetings,
GM Velsdra

Regards,
GM Team
User avatar
Velsdra
Game Master
Game Master
 

Re: Banned?

by Recknis » Tue Dec 22, 2015 1:22 pm

Hello,

I've reinstalled the game but apperently it's still not working, logging in leads me straight to 'Unable to connect'
my realmlist / patchlist are both correct, I am not making any mistakes typing in my account either, my firewall is not blocking the game. It either says unable to connect or this account is no longer available, while in the bottom right corner it states 'Nostalrius begins'. I am clueless, help me please :(
Recknis
Private
Private
 

Re: Banned?

by Starbright » Tue Dec 22, 2015 1:40 pm

Recknis wrote:Hello,

I've reinstalled the game but apperently it's still not working, logging in leads me straight to 'Unable to connect'
my realmlist / patchlist are both correct, I am not making any mistakes typing in my account either, my firewall is not blocking the game. It either says unable to connect or this account is no longer available, while in the bottom right corner it states 'Nostalrius begins'. I am clueless, help me please :(


"Unable to connect" sometimes occur when the user has limited internet access.
<Guildmaster of Return>
User avatar
Starbright
Senior Sergeant
Senior Sergeant
 

Re: Banned?

by Recknis » Tue Dec 22, 2015 6:26 pm

'' The world of warcraft account has been closed and is unavailable for use '', it's either that or unable to connect, I've shut down my firewall to see if that was the case, but it's not :/
Recknis
Private
Private
 

Re: Banned?

by Recknis » Wed Dec 23, 2015 12:35 pm

bump
Recknis
Private
Private
 

Re: Banned?

by Zimba » Wed Dec 23, 2015 2:55 pm

Are you sure you are typing the correct password?

Whenever i mistype my password i get "Unable to connect" even though the server is up. And when i retype the password correctly i am granted access to the server.
User avatar
Zimba
Private
Private
 

Re: Banned?

by Recknis » Wed Dec 23, 2015 4:12 pm

Yeah I am sure I am typing it correctly, I've deleted the game and reinstalled it, still isn't working :/
Recknis
Private
Private
 

Re: Banned?

by Recknis » Wed Dec 23, 2015 4:17 pm

I have made another account to see whether it's an account issue, then I've read the forums and it says my IP is temp banned for approx. ~15 minutes, but this looks like a perm IP ban to me
Recknis
Private
Private
 

Re: Banned?

by Recknis » Thu Dec 24, 2015 1:22 pm

bumpbumpbump, cmon admins, I am not able to log in
Recknis
Private
Private
 

Next

Return to Support