connected into account, but then disconnect

Account or connection issues

connected into account, but then disconnect

by zionular » Tue Mar 01, 2016 2:36 pm

type in details at login takes me to 'connected' then after 20 seconds it disconnects from server. Any suggestions?
zionular
Tester
 

Re: connected into account, but then disconnect

by zionular » Tue Mar 01, 2016 8:03 pm

Have just created this account today, downloaded Warcraft and re-installed twice just to make sure nostalrius client didn't miss anything. Made sure the realmlist is correct. Just won't bring me to the create character stage.
zionular
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Re: connected into account, but then disconnect

by boristhegreat » Tue Mar 01, 2016 9:30 pm

I am having the same exact issue. I type in my credentials and then it just says "Disconnect from server."
boristhegreat
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Re: connected into account, but then disconnect

by Pottu » Wed Mar 02, 2016 8:29 pm

Make sure that you created an in-game account and not just a forum account as they are separate. Make sure you are typing your account name and password correctly. Make sure that neither is 16 characters or longer. Try writing a wrong password on purpose and see if you get a different error message.

The GM team.
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Re: connected into account, but then disconnect

by zionular » Wed Mar 16, 2016 7:45 pm

done all the above and nothing works. I'm doing is off a Macbook but I've downloaded the OSX client so should be fine.
zionular
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Re: connected into account, but then disconnect

by Pottu » Wed Mar 16, 2016 8:26 pm

Did you get a different error message when deliberately typing your password wrong?
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Re: connected into account, but then disconnect

by zionular » Wed Mar 16, 2016 9:54 pm

I think it has something to do with the OSX client on the website page. I've tried other private serves and it does the same thing. Says 'connected' for a while then 'disconnected from servers.
zionular
Tester
 

Re: connected into account, but then disconnect

by Pottu » Thu Mar 17, 2016 8:23 pm

zionular wrote:yes


Well that is good then because it means that you are actually connecting to the login server at least. The problem thus lies in either your account details or forming the connection from the login server to the world server. What's your character name and are you using OSX version like zionular is?
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Re: connected into account, but then disconnect

by zionular » Mon Mar 21, 2016 8:40 am

I don't have a character yet as I haven't been able to get into the character creation section yet.. yes I am using the same OSX on an username called zionular
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