Can't connect to server

Account or connection issues

Can't connect to server

by Tommh » Tue Mar 29, 2016 10:37 am

I decided to log in again after a few weeks and now it keeps saying "Disconnected from server" whenever I try to log in. I checked the realmlist, I cleared out unnecessary addons.
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Re: Can't connect to server

by Eragon » Tue Mar 29, 2016 10:55 am

Greetings! I understand that you have a problem with the Client, have you tried to delete your WTF and WTD folders? If this don't work try to re-install your Client
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Re: Can't connect to server

by Tommh » Tue Mar 29, 2016 1:27 pm

Eragon wrote:Greetings! I understand that you have a problem with the Client, have you tried to delete your WTF and WTD folders? If this don't work try to re-install your Client

Unfortunately none of these things helped.
Tommh
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Re: Can't connect to server

by Alyndra » Tue Mar 29, 2016 1:30 pm

Tommh wrote:I decided to log in again after a few weeks and now it keeps saying "Disconnected from server" whenever I try to log in. I checked the realmlist, I cleared out unnecessary addons.


the server just can't handle the load. try again after the chinamen went to sleep.
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Re: Can't connect to server

by Crowley » Tue Mar 29, 2016 2:49 pm

The problem is not on your end Tommh. No green will admit it, but it's Nostalrius's servers these days are like $2 whores choking on too big of a load.
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Re: Can't connect to server

by Uzephi » Tue Mar 29, 2016 3:10 pm

Use a Europe VPN. Western hemisphere countries have some odd snag and can't connect to the authentication server through normal means 50% of the time.
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Re: Can't connect to server

by Tommh » Tue Mar 29, 2016 6:17 pm

Uzephi wrote:Use a Europe VPN. Western hemisphere countries have some odd snag and can't connect to the authentication server through normal means 50% of the time.

A European VPN? I'm living in west-EU
I've tried logging in literally a 100 times, it doesn't go through. It's definitely on their end as all other servers work perfectly fine and I haven't changed anything in my network settings that could be crucial.
Tommh
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Re: Can't connect to server

by Uzephi » Tue Mar 29, 2016 10:54 pm

Try resetting your password? It seems your end as a lot of us have no issues. I ran into one, but it only affects the western hemisphere as there is a node in Canada that routes to Europe that has been wonky the past month. Other than that one node, I have had no issues logging in.
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Re: Can't connect to server

by Tommh » Tue Mar 29, 2016 11:27 pm

Uzephi wrote:Try resetting your password? It seems your end as a lot of us have no issues. I ran into one, but it only affects the western hemisphere as there is a node in Canada that routes to Europe that has been wonky the past month. Other than that one node, I have had no issues logging in.

Yeah I've just logged in, turns out I'm banned. No idea why though.
Tommh
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Re: Can't connect to server

by Uzephi » Tue Mar 29, 2016 11:45 pm

Tommh wrote:
Uzephi wrote:Try resetting your password? It seems your end as a lot of us have no issues. I ran into one, but it only affects the western hemisphere as there is a node in Canada that routes to Europe that has been wonky the past month. Other than that one node, I have had no issues logging in.

Yeah I've just logged in, turns out I'm banned. No idea why though.


Were you entering wrong passowrd? They have a temp ban on certain number of incorrect password attempts. It usually auto-lifts in 15mins-1hr. If not, make an appeal in support - account issues section.
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