by Sweetiepuff » Sun Feb 14, 2016 3:24 pm
I had this exact problem with sending mail, as well as the "empty" Friends List.
I realized what was causing the error - Unknown Friend. This is someone who has deleted their character. We have to manually delete this person on Nost (whereas Blizz servers recognize the deletion and automatically remove deleted friend).
I was going crazy for a few hours trying to solve this mystery! LoL