Hacked!?

Account or connection issues

Re: Hacked!?

by herpderpy » Wed Jun 17, 2015 6:59 am

wow what a joke
herpderpy
Grunt
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Re: Hacked!?

by sorryforthis » Wed Jun 17, 2015 7:54 am

ay
sorryforthis
Tester
 

Re: Hacked!?

by norm964bgb » Wed Jun 17, 2015 9:22 am

It takes up to 24 hours till a GM is responding. So stfu and wait. There are 4 1/2 hours to go...
norm964bgb
Senior Sergeant
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Re: Hacked!?

by herpderpy » Wed Jun 17, 2015 9:35 am

norm964bgb wrote:It takes up to 24 hours till a GM is responding. So stfu and wait. There are 4 1/2 hours to go...


what about my stuff & gold , what if my char got deleted...
herpderpy
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Re: Hacked!?

by norm964bgb » Wed Jun 17, 2015 9:43 am

Well, they will most likely contact you in the next 4 1/2 hours so sort stuff out. So be patient and wait. You think chances getting higher or lower when waiting couple hours?
norm964bgb
Senior Sergeant
Senior Sergeant
 

Re: Hacked!?

by Zoey_Urbina » Wed Jun 17, 2015 9:51 am

herpderpy wrote:what about my stuff & gold , what if my char got deleted...

If someone has gotten access to your account, then the only chance you've got is to use the password recovery. If they've done damage to your characters and inventory, then they would have done so in the first 15-120 seconds. Staff doesn't and they've said before, can't restore lost accounts. They will respond when they get online none the less, you just need to be patient.

Viper @ viewtopic.php?f=2&t=8 wrote:Hacked account?
We can't recover your account if someone else got your login information. However, there is a password recovery procedure if you forget your password.

Viper @ viewtopic.php?f=2&t=8 wrote:We will not recover characters, equipment or gold from a shared account. Never delete your character "by accident".

The player is responsible for his own account safety. You should:
Have a complicated password;
Never share your account details;
Connect yourself from a safe place;
Never download unsafe files that might contain keyloggers.
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Zoey_Urbina
Sergeant Major
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Re: Hacked!?

by herpderpy » Wed Jun 17, 2015 10:13 am

Zoey_Urbina wrote:
herpderpy wrote:what about my stuff & gold , what if my char got deleted...

If someone has gotten access to your account, then the only chance you've got is to use the password recovery. If they've done damage to your characters and inventory, then they would have done so in the first 15-120 seconds. Staff doesn't and they've said before, can't restore lost accounts. They will respond when they get online none the less, you just need to be patient.

Viper @ viewtopic.php?f=2&t=8 wrote:Hacked account?
We can't recover your account if someone else got your login information. However, there is a password recovery procedure if you forget your password.

Viper @ viewtopic.php?f=2&t=8 wrote:We will not recover characters, equipment or gold from a shared account. Never delete your character "by accident".

The player is responsible for his own account safety. You should:
Have a complicated password;
Never share your account details;
Connect yourself from a safe place;
Never download unsafe files that might contain keyloggers.


I have complicated password & this is not a shared acc, i use this password in every game i play the only thing that is changed is username played in countless private servers / retail / most mmos ... & the recover thing is kinda dumb tbh what if this dude keep logging in till 2016 like for real they can check my ip & see if the acc was logged in with another ip & since i have email why cant i just reset my password this is just dumb way to help the hackers , i got hacked in rift , tera ,gw2 but i just recovered my acc in matter of mins using email / verification phone number i dont know why couldnt they just make it simple ( to avoid spam ) like rly wtf
herpderpy
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Re: Hacked!?

by Zoey_Urbina » Wed Jun 17, 2015 10:28 am

Since you've gotten hacked in other games, whether it's now or previously. Are you protecting your computer from malware? An anti virus program isn't able to detect malware 95% of the time.
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Zoey_Urbina
Sergeant Major
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Re: Hacked!?

by nickem93 » Wed Jun 17, 2015 10:36 am

hi guys! i was tryining to reset my password today and i got this message. i know i have the right email and the right username. how come this shows up?

Whoops! There were some problems with your input.

Account with this email not found
nickem93
Private
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Re: Hacked!?

by Zoey_Urbina » Wed Jun 17, 2015 10:41 am

nickem93 wrote:hi guys! i was tryining to reset my password today and i got this message. i know i have the right email and the right username. how come this shows up?

Whoops! There were some problems with your input.

Account with this email not found


Please make a new thread by using the link bellow. Provide your username in the thread, and as much information as possible. Keep the email private, staff will request it by PM if its needed.
Code: Select all
http://forum.nostalrius.org/posting.php?mode=post&f=45
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Zoey_Urbina
Sergeant Major
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