Unable to connect, tried all the tricks.

Account or connection issues

Re: Unable to connect, tried all the tricks.

by Ulriche » Thu Jul 09, 2015 10:46 pm

I had some connectivity issues earlier today that may have been on my end, but it's most definitely down at the moment.
Ulriche
Tester
 

Re: Unable to connect, tried all the tricks.

by JHONSUNA » Thu Jul 09, 2015 10:46 pm

I cant connect please help :c
JHONSUNA
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Re: Unable to connect, tried all the tricks.

by Roflstomp » Thu Jul 09, 2015 11:05 pm

New situation has arisen, it no longer gives me the account banned message, or the unable to connect message. Now it just hangs at authenticating for ~30 seconds before disconnecting me. Tried switching between the two realmlist options with no success. Is the realm still down, or do I have a new issue now?

EDIT: Is there any way to check the server status so we know if issues are server side or client side?
Roflstomp
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Private
 

Re: Unable to connect, tried all the tricks.

by Roflstomp » Fri Jul 10, 2015 1:22 am

And now it just disconnects me immediately from the server. Any ideas?
Roflstomp
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Private
 

Re: Unable to connect, tried all the tricks.

by Ithlien » Fri Jul 10, 2015 3:22 am

Greetings!

This problem has been fixed, please just try to log into your account (if it disconnects you try a couple more times.) We are still investigating further.

Sincerely,
Ithlien
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
Sergeant Major
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Re: Unable to connect, tried all the tricks.

by Roflstomp » Fri Jul 10, 2015 4:53 am

Still can't login though. It's back to giving me the "unable to connect message" followed by the "this account has been closed/banned" message. Got finished reinstalling the game again, which didn't do anything. Still wondering if I got banned for some random reason as my friend who was having the same issues as me was now having no problems logging in.
Roflstomp
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