Lost my username

Account or connection issues

Re: Lost my username

by plshelp » Tue Dec 08, 2015 2:49 pm

Oh ok don i might do that then unless we get a reply telling us to do something else.

I tried looking at http://realmplayers.com but i'm getting...

The connection has timed out

The server at realmplayers.com is taking too long to respond.

at the moment. I only had one charcter though and i'm pretty sure its still there because i cant create a character with that same name. Anyway good luck getting your account back!
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Re: Lost my username

by donehehehe1 » Tue Dec 08, 2015 4:44 pm

so i take it we aint getting our accounts back
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Re: Lost my username

by plshelp » Tue Dec 08, 2015 4:50 pm

I msgd Viper, hoping for a response in next few days :)
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Re: Lost my username

by donehehehe1 » Tue Dec 08, 2015 4:52 pm

oh i did too... guess we'll have to wait
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Re: Lost my username

by Mimma » Tue Dec 08, 2015 4:56 pm

GM's does not help with retrieving usernames (account names).
Your only options are looking in the WTF folder (which you blew already) and in the original activation mail.
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Re: Lost my username

by donehehehe1 » Tue Dec 08, 2015 4:59 pm

But Viper is an admin, not a GM, so maybe viper can help us...? We did uninstall the game and the email got deleted way back...
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Re: Lost my username

by Mimma » Tue Dec 08, 2015 5:08 pm

donehehehe1 wrote:But Viper is an admin, not a GM, so maybe viper can help us...? We did uninstall the game and the email got deleted way back...


Nathrizyr wrote:Greetings,

For the players' security, we never give our account information. This includes username, password, or email. If you cannot get these by the ways Mimma has already mentioned, then we cannot help you any further.

Regards, GM Team


Source: viewtopic.php?f=65&t=27690#p194049


Viper follows the same rule as any other GM.
Last edited by Mimma on Tue Dec 08, 2015 5:17 pm, edited 1 time in total.
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Re: Lost my username

by donehehehe1 » Tue Dec 08, 2015 5:10 pm

And if we prove the character and the account does indeed belong to us? As i mentioned before somewhere i remember the e-mail, character name, proffesions, level etc... aren't those enough?
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Re: Lost my username

by plshelp » Tue Dec 08, 2015 5:14 pm

I didnt get an activation mail myself and in the thread i linked earlier someone with the same problem was told by a GM to msg Viper...

But if they can help great, if not so be it :p
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Re: Lost my username

by donehehehe1 » Tue Dec 08, 2015 5:20 pm

^ ^ ^ exactly what plshelp said
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