macgarthur wrote:Aerbax wrote:Greetings,
Your account has been closed for use of botting. I have yet to see a successful appeal when an account has been closed for this reason.
Regards,
GM Aerbax
Nostalrius doesn't actually listen to appeals, you're guilty until proven guilty here. Even though there has been a revolving door of staff who clearly cannot adequately perform the job yet when players can offers a real world explanation for why the staff may have made a mistake (hey it happens to us all) they won't listen. It's just unfortunate that while the staff are banning actual botters/hackers/cheaters they also catch innocent players.
They do sometimes listen to appeals... it's just that people dont post successful appeals on the forum as much as the ones who are banned wrongly.
Like there was a user named Thompz (forum name and ingame name) who was banned wrongly, and the GMs and one of the admins (Daemon) reviewed his case and unbanned him.
OP hopefully the GM who banned you can re-look your case and hopefully unban you, because based on what you describe, definitely doesn't sound you were using any forbidden programs