Onyxia loot could not be assigned due to server restart

[chrianwu]

The Server did not "crash" it was instant shutted down for honor pvp update.

Well, nothing else is a crash. Anyway, where is the problem to restore those items, distributed or not?! Don't see the point there..

so the server shutdown for pvp maintenance is a crash? that would be more than just ridiculous...

[Bazinga]

The Server did not "crash" it was instant shutted down for honor pvp update.

Well, nothing else is a crash. Anyway, where is the problem to restore those items, distributed or not?! Don't see the point there..

so the server shutdown for pvp maintenance is a crash? that would be more than just ridiculous...

it was instant shutted down

so yes, for us players there is no difference, the server is no more available instantly and the items are lost. nothing else happens on a crash. got me? i still think they should distribute the loot even if it was not assigned to a player.

[PriestInOurTime]

I'm a bit perplexed by the communication here. Just refering to a rule without motivating it either in the rules section or here just leads to a reformulation of the original question. Why not just give the real motivation instead because surely there is a reason for the rule? Or is it just arbitrary?

[patpat]

Or is it just arbitrary?

This. They just don't give a fuck about what problems result from their deliberate actions.
Also, their quoted "rule" doesn't even apply to this case, since a server restart on purpose does not equal a server crash.
There are no statements in their ToU regarding this. So it's just their pure unwillingness that prohibits this from being resolved.
Way to go if you want to keep your users happy.

[PriestInOurTime]

I really have little problem with rules that are bad for me if they are implemented for good reasons. But if they are arbitrary that is a different thing.

The server obviously managed to save that Onyxia died (or you wouldn't get locked) why isn't the very function that saves that info storing the loot that dropped? Then issues like this would be easy to resolve. And perhaps they already are just that noone cba.