connect-discnonnected from the server

Account or connection issues

Re: connect-discnonnected from the server

by Orendil » Fri Mar 25, 2016 12:00 am

New player here. Can't connect at all as well.. I'll keep this post opened. If anyone finds a fix please tell me. I tried all the things that are recommended to try.
I am Narcoleptic... So if it's early or late for EST time sorry for any mistakes/typos I make.
Orendil
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Re: connect-discnonnected from the server

by RunTheJewels » Fri Mar 25, 2016 12:02 am

I'm from NA. Same connect-disconnect.
RunTheJewels
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Re: connect-discnonnected from the server

by pldcanfly » Fri Mar 25, 2016 12:02 am

Now it works. I had this problem coming from Austria, and a friend from Germany too.
pldcanfly
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Re: connect-discnonnected from the server

by Plan4142 » Fri Mar 25, 2016 12:05 am

I logged in, then logged back out. Got disconnected at the character screen. I can not log back in.
Authenticating......Disconnected from Server.
I live in the US

I tried all three of my accounts. Same thing.
Plan4142
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Re: connect-discnonnected from the server

by Plan4142 » Fri Mar 25, 2016 12:09 am

I just tried three times and got in on the third attempted. I sat at the character screen and got disconnected again.
Plan4142
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Re: connect-discnonnected from the server

by Uzephi » Fri Mar 25, 2016 12:13 am

One of the nodes from Western Hemisphere is broken. Below is the ping plot. Until it routes to a different node, or is fixed, we are pretty much SoL.

Note: whited out my ISP's IP addresses for privacy reasons, we only need the universal nodes anyway for research. If your browser crops photo, click in new tab to see... "Address not reachable" it ends on a node in Canada.

Edit: http://www.ip-tracker.org/locator/ip-lo ... 8.27.73.58 is the last IP it hits before not continuing to the login server


Image
Uzephi
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Re: connect-discnonnected from the server

by seismos » Fri Mar 25, 2016 12:38 am

I added a country lock, and that didn't fix it. I removed it and it's still not working.

I can log in if I try 3 times to log in, and I can log onto my character. I however can't make a new character, it just gets stuck or disconnects me after a short while.

I live in the US.
seismos
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Re: connect-discnonnected from the server

by Paocz » Fri Mar 25, 2016 1:48 am

Has anyone been able to connect to the server?

been getting the connect-disconnected for quite sometime now.
Paocz
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Re: connect-discnonnected from the server

by Uzephi » Fri Mar 25, 2016 1:49 am

seismos wrote:I added a country lock, and that didn't fix it. I removed it and it's still not working.

I can log in if I try 3 times to log in, and I can log onto my character. I however can't make a new character, it just gets stuck or disconnects me after a short while.

I live in the US.


Check my post above yours. There is something on the line from western hemisphere to eastern that the login server uses compared to the forum that is having issues. It looks like it is working sometimes and sometimes not. Just give it some time and it will work itself out.

Note: now able to login to my account, but worried about logging off due to login server issues :?
Uzephi
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Re: connect-discnonnected from the server

by tijn » Fri Mar 25, 2016 1:57 am

thanks this info helped a lot.

couldn't connect via a US VPN server, but a soon as I connected to a EURO VPN server, bam straight in.
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