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How to restore acc?

Posted:
Sun Apr 26, 2015 10:52 am
by Thunderbull
Hi guys!
My friend has forgotten his acc name and password both.
We have checked his every mailbox, - no letter.
Is there any chance to restore his acc back?
Pls help.
Re: How to restore acc?

Posted:
Sun Apr 26, 2015 11:20 am
by Metzu
Quote from our terms of use:
Hacked account?
We can't recover your account if someone else got your login information. However, there is a password recovery procedure if you forget your password. You need to PM an admin, and he will make sure that this account did not get hacked.
Good luck,
Best regards,
Forum Mod
Metzu
Re: How to restore acc?

Posted:
Sun Apr 26, 2015 11:42 am
by szffagier
Metzu wrote:Quote from our terms of use:
Hacked account?
We can't recover your account if someone else got your login information. However, there is a password recovery procedure if you forget your password. You need to PM an admin, and he will make sure that this account did not get hacked.
Good luck,
Best regards,
Forum Mod
Metzu
How do we PM an admin? There is no option anywhere..
Re: How to restore acc?

Posted:
Sun Apr 26, 2015 1:53 pm
by Thunderbull
there's not much to steal - my bro has 5 lvl mage.
however hes lazy bindtch and 46 old.
how we can pm to admin? he cannot get into his acc.
any chance to compare his acc with e-mail?
any procedure to match possible account name-passwords pairs?
Re: How to restore acc?

Posted:
Sun Apr 26, 2015 6:59 pm
by Pottu
Greetings,
he needs to PM Viper through the forums on his forum account. You cannot do it for him. If he hasn't posted on the forums yet, he needs to make one post somewhere to be able to send private messages. In the PM, he should put in as many details about his account as possible.
Re: How to restore acc?

Posted:
Sun Apr 26, 2015 8:28 pm
by Thunderbull
I think it is OK. Thanks!
Re: How to restore acc?

Posted:
Mon Apr 27, 2015 6:17 pm
by Pacifirball
Ok. i`ll try.