Can log in but Unable to connect to realm

[mompt]

Hi there,

Just having an issue for the past few hours. I can log into with my details, "success" comes up, but I cannot log into Nostalrius Begins. I can see the realm list, I can see the number of characters, but again cannot log into realm.

Can a GM p.m me and help out?

Account name mompt

Cheers.

[mompt]

so I removed all addons - still stuck on realm connection.

Reinstalled WoW using the official nost installer - still able to log in with my account, but stuck on realm connection.

sad times

[Diametra]

are you sure you are not trying to log into test realm?

[mompt]

no, trying to log into nostalrius begins - hangs at "Logging into game server"

[mompt]

So I created a second account to test and I'm getting the same problem. Stuck at "Logging into game server" so it's not account based. Must be something with my client/connection but I dont see how it basically worked perfectly fine yesterday and today it stopped. Even after a fresh install - I get the same problem.

Maybe it's a internet exchange problem or something? Is anyone in Australia experiencing similar problem?

[mompt]

Still experiencing the problem. Reinstalled several times, tried set realmlist login2.nostalrius.org - no change. Running out of ideas. Very bizarre that it was working perfectly yesterday but this morning this problem started occurring. There's been no windows updates or any kind of change in circumstances to cause this.

[mompt]

ok so final update. Ive tried everything client related (reinstalled, changed servers, changed realmlist.wtf, removed all addons etc.) nothing fixed it. I changed realmlist to kronos and instantly logged in and created a char.

Either server problem with my account, or something to do with internet gateways trying to connect from Australia.

Kronos works fine so im geussing theres nothing wrong client side for me.

[Diametra]

It's not totally unusual. You can try the VPN proxy service cyberghost. It has a free component in which i believe you can switch your IP to France.

A couple of people were geting hung up at an interchange in canada, could be the same for you. It is also possible that over time it will work itself out.

[Daemon]

You should check the following things:
- do you have a firewall blocking some connection ?
- send me a "tracert" to IPv4 5.196.82.39 (realm address)

[mompt]

ran a trace: here are the results:

tracing the ip all the way from Australia - cant make much of it though:

C:\Users\Sony Laptop>tracert 5.196.82.39

Tracing route to ns360830.ip-5-196-82.eu [5.196.82.39]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 58.162.27.161
3 * * * Request timed out.
4 * * 24 ms 10.16.0.153
5 40 ms 29 ms 95 ms 202.93.110.149
6 * 42 ms * TenGigE0-5-0-20.chw54.sydney.telstra.net [165.22
8.19.245]
7 90 ms * 26 ms bundle-ether13.chw-core10.sydney.telstra.net [20
3.50.11.98]
8 70 ms 99 ms 91 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
0.13.70]
9 * 101 ms 90 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
50.13.38]
10 * 78 ms 78 ms i-0-3-2-0.sydo-core02.bi.telstraglobal.net [202.
84.220.189]
11 176 ms 178 ms 211 ms i-0-4-0-5.1wlt-core01.bx.telstraglobal.net [202.
84.140.102]
12 174 ms 186 ms 167 ms i-0-4-0-3.eqla01.bi.telstraglobal.net [202.40.14
9.246]
13 167 ms 178 ms 200 ms tisparkle-peer.eqla01.pr.telstraglobal.net [134.
159.61.26]
14 315 ms 412 ms 360 ms xe-2-2-3.miami15.mia.seabone.net [195.22.199.65]

15 249 ms 249 ms 252 ms xe-1-2-3.miami15.mia.seabone.net [195.22.199.109
]
16 289 ms 340 ms 339 ms mia-1-6k.fl.us [178.32.135.208]
17 * 292 ms 318 ms nwk-1-6k.nj.us [198.27.73.199]
18 255 ms 267 ms 265 ms bhs-g1-6k.qc.ca [198.27.73.205]
19 * 311 ms 294 ms vac3-0-a9.qc.ca.vaccum [198.27.73.245]
20 * * * Request timed out.
21 260 ms 255 ms 256 ms vac3-2-n7.qc.ca.tilera [198.27.73.247]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Sony Laptop>tracert 5.196.82.39

Tracing route to ns360830.ip-5-196-82.eu [5.196.82.39]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 87 ms 77 ms 50 ms 58.162.27.161
3 23 ms 27 ms 2 ms 10.16.0.158
4 43 ms 37 ms 32 ms 10.16.0.153
5 28 ms 30 ms 25 ms 202.93.110.149
6 25 ms 25 ms 31 ms TenGigE0-5-0-20.chw54.sydney.telstra.net [165.22
8.19.245]
7 37 ms 31 ms 26 ms bundle-ether13.chw-core10.sydney.telstra.net [20
3.50.11.98]
8 53 ms 62 ms 58 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
0.13.70]
9 27 ms 26 ms 46 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
50.13.38]
10 73 ms 38 ms 54 ms i-0-3-2-0.sydo-core02.bi.telstraglobal.net [202.
84.220.189]
11 229 ms * 257 ms i-0-4-0-5.1wlt-core01.bx.telstraglobal.net [202.
84.140.102]
12 172 ms 174 ms 202 ms i-0-4-0-3.eqla01.bi.telstraglobal.net [202.40.14
9.246]
13 175 ms 173 ms 169 ms tisparkle-peer.eqla01.pr.telstraglobal.net [134.
159.61.26]
14 * 264 ms 256 ms xe-1-0-0.miami15.mia.seabone.net [195.22.199.5]

15 * 248 ms 246 ms xe-1-2-3.miami15.mia.seabone.net [195.22.199.109
]
16 * 290 ms 247 ms mia-1-6k.fl.us [178.32.135.208]
17 * 348 ms 406 ms nwk-1-6k.nj.us [198.27.73.199]
18 * 288 ms 268 ms bhs-g1-6k.qc.ca [198.27.73.205]
19 257 ms 259 ms 281 ms vac3-0-a9.qc.ca.vaccum [198.27.73.245]
20 * 328 ms * vac3-1-n7.qc.ca.firewall [198.27.73.242]
21 255 ms * 271 ms vac3-2-n7.qc.ca.tilera [198.27.73.247]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Sony Laptop>