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Account not working/banned

PostPosted: Fri May 08, 2015 4:06 am
by RaeRain
Hello,

Each time i try to login, my password won't work and claims my account has been closed and/or banned after 3 attempts, and I should check europe-banned wow site for more info, has this happened to anyone else and if so, do I have to remake an account or any way of still using the account. (Don't know why it would ban me) Cheers

Re: Account not working/banned

PostPosted: Fri May 08, 2015 4:34 am
by Snow240
Hey RaeRain,

Are you positive that you're using the correct password? You'll get 'Unable to Connect' if the password is wrong and you'll get temporarily banned for entering the password incorrectly too many times.

Re: Account not working/banned

PostPosted: Fri May 08, 2015 12:46 pm
by RaeRain
Yes, I've tried using my password and it first comes up as "unable to connect" then the second time I tried ( After an 8 hour wait) states the "account has been closed"

Re: Account not working/banned

PostPosted: Sat May 09, 2015 4:31 am
by RaeRain
I've even made 2 new accounts, one with the same e-mail and another with a different e-mail and still banned for each. I think my IP is banned for who the hell knows why, pretty legit.

Re: Account not working/banned

PostPosted: Sat May 09, 2015 4:33 am
by RaeRain
Account name: RaeRain if anyone cares to gander a solution.

Re: Account not working/banned

PostPosted: Sat May 09, 2015 6:10 am
by Igen
The account has no bans in it. Try changing your IP and make sure to put in the right password.

Igen

Re: Account not working/banned

PostPosted: Sat May 09, 2015 6:35 am
by Miv
Igen wrote:The account has no bans in it. Try changing your IP and make sure to put in the right password.

Igen


Hey, I'm a friend of his and I want to get him back in as soon as possible, I already mentioned the password thing and he's certain he's using the correct one; if it's an IP problem is the best solution using a free service such as WTFast? Some "other" servers ban the use of VPNs.

Re: Account not working/banned

PostPosted: Sat May 09, 2015 10:35 am
by biffsteken
Miv wrote:
Igen wrote:The account has no bans in it. Try changing your IP and make sure to put in the right password.

Igen


Hey, I'm a friend of his and I want to get him back in as soon as possible, I already mentioned the password thing and he's certain he's using the correct one; if it's an IP problem is the best solution using a free service such as WTFast? Some "other" servers ban the use of VPNs.



I'm not that good with VPNs but from my experience he should definitely NOT use WTFast as it was has malware in it.

Re: Account not working/banned

PostPosted: Mon May 11, 2015 3:56 am
by RaeRain
Worked once with tweaking some settings, but the next time, still banned. Even other accounts banned.