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Account Closed? Just Started

PostPosted: Sat May 16, 2015 7:45 am
by Arktor
Hey I just joined the server and my account has been closed?

I was just leveling up my rogue, went afk, and tried to log back in and saw that message.

My account name is Arktor

Re: Account Closed? Just Started

PostPosted: Sat May 16, 2015 8:32 pm
by Arktor
Bump. Been wanting to play all day.

Re: Account Closed? Just Started

PostPosted: Sat May 16, 2015 9:47 pm
by Arktor
Bump again. I have another account that is showing the same message?....
My sister 's account shows the message as well.
Paracosm and Spaza are the other two account names as well. I got kicked and it showed that our accounts were closed one by one.

We have been wanting to play Vanilla and this server seems the most populated >.<

Re: Account Closed? Just Started

PostPosted: Sun May 17, 2015 12:12 am
by Kraft
All of these have been banned for trying to hack and/or running an maliciously modified client. Whatever you are doing on the client that ran these accounts, you must cease or it will continue to get accounts banned. If you don't know what you're doing that's causing this, then you should do a clean install of the game client and see if that can run an account without being banned.

Re: Account Closed? Just Started

PostPosted: Sun May 17, 2015 12:31 am
by Arktor
I just redownloaded the client on our computers.
I had torrented it originally so maybe it was a hacked version?

It still shows that our accounts are closed. Could you unban them?

Re: Account Closed? Just Started

PostPosted: Sun May 17, 2015 2:29 am
by AverageJoe
Accounts caught hacking are grounds for a permanent ban as defined in the Terms of Use. You must always be careful of whatever files you download from the internet to use for game play. If you did not download the client from the Nostalrius website then yes, there's a chance your torrented file did contain hacks and/or modified client files.

You'll have to register new accounts to play with going forward.

Viper wrote:E - Permanent ban.: Most serious sanction. Permanent bans are rare but definitive. This sanction is applied in case of multiple violations of the rules, or after multiple account interruption, as well as any of the following:

Examples:

  • Hacking
  • Using any botting program
  • Abuse of major in-game bugs
  • Possession of any item(s) obtained with illegal methods
  • Any client modification (libraries, executables, MPQ, etc.)
  • Revealing the identity of a Nostalrius Begins staff member
  • Advertising for other private servers or gold selling websites
  • Selling/Buying accounts, gold, items or any ingame services with real money
  • Publishing a software, methods or articles on cheating which can be applied on the server.

Re: Account Closed? Just Started

PostPosted: Sun May 17, 2015 4:36 pm
by Arktor
How can I make a new account?

My little sister already tried changing our IP via run - cmd - Ipconfig /release - Ipconfig /renew

It doesn't change so, how could we make a new one?

EDIT:

Was able to make us new accounts. Thanks for the help Gms and Admins! We appreciate it :)