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Account Banned?

Posted:
Sat May 16, 2015 7:53 pm
by faethia
Hello, I am having issues logging in and I am getting a message saying my account was closed? I changed my password twice today so I am thinking that might have something to do with it. At first I was getting a message saying "unable to connect", several times, right after I changed my password the second time, then it said account closed. Account name is Faethia. Thank you!
*edit ; I also was using a VPN until I moved recently, so my IP changed, IDK if that helps
Someone else on my network was just banned also - and it was after changing her password- we have no idea what going on - please help!
Re: Account Banned?

Posted:
Sat May 16, 2015 9:10 pm
by faethia
Now I am getting a message saying I am unable to connect.
EDIT - its hopping back and forth between unable to connect and account closed message
Can we get a GM to pm one of us please!
Re: Account Banned?

Posted:
Sat May 16, 2015 9:26 pm
by Selestine
I'm having the same issues as Faethia. We're currently playing on the server from the same IP address (having a LAN(d) party this weekend). The only weird thing I did was try to change my account password in game for security reasons since Fae's original account had been hacked last night.
Current Accounts logged in from this IP:
AeonZero: Status: OK
Lynndora: Status: OK
Faethia: Status: Account Closed
Selestine: Status: Account Closed
Error Message: This World of Warcraft account has been closed and is no longer available for use. Please go to
http://www.wow-europe.com/en/misc/banned.html for further information.
Account Name: Selestine
Re: Account Banned?

Posted:
Sat May 16, 2015 9:34 pm
by Selestine
EDIT:
Current Accounts logged in from this IP:
AeonZero: Status: ACCOUNT CLOSED
Lynndora: Status: ACCOUNT CLOSED
Faethia: Status: ACCOUNT CLOSED
Selestine: Status: ACCOUNT CLOSED
Re: Account Banned?

Posted:
Sat May 16, 2015 9:41 pm
by faethia
We are now getting intermittent bans. One or two of us (Except for Faethia) can log in and then the rest of us can't for a while. Then if someone logs or tries to type in general they are banned again.
Re: Account Banned?

Posted:
Sun May 17, 2015 12:06 am
by Kraft
None of these 4 accounts have ever been banned. I think you're suffering from trying to have too many logged into the same IP at once.
Re: Account Banned?

Posted:
Sun May 17, 2015 12:24 am
by faethia
Thank you for the reply, we will try to find a work around. Thanks again!