Lost item in the roll back.

[xochipilli]

Hi i was doin Black rock depth.. in this run i looted a rare item ( blue ) from trashes....i dont remember the name... but it had 567 armor , + 10 fire resistance plus loads of strenght and stamina.... server crashed then the items wasnt in my bag anymore..... since this s not a boss drop its like impossible for me to try to reacquire it ;/ cant this item be given back via checkin some kind of log before the rollin back of the server?

i realy apreciate it..

the name of my char is Maggyanoom. .... ally side..

[Mortadela]

No, the only items they compensate are epics from mc/ony bosses. Tough luck

[xochipilli]

realy ? but isnt there a type of log or something ? this was realy valuable..not just some ordinary blue drop from bosses :/

[Homer]

Its not that they cant, its that they choose not to.