Forgotten password, tried pming a month ago

Account or connection issues

Forgotten password, tried pming a month ago

by pleasehelpme » Wed May 20, 2015 7:54 pm

Please help, I've sent pms to Viper about not being able to remember my password almost a month ago. I just want to play with my friends, and it says account creation has reached its limit for nostalrius.

The account is 'celticdog', which is tied to the e-mail I signed up with, and I can answer any questions regarding my identity.

Thank you.
pleasehelpme
Tester
 

Re: Forgotten password, tried pming a month ago

by Thaustar » Wed May 20, 2015 10:13 pm

There's a limit to how many accounts you can create per IP. If you've made all of 'em I guess you can swap IP (e.g. signup using your mobile phone, at work, at an internet café, at your friends house etc.) or by refreshing your own, in case your ISP allows you to do so.

Here's a tip tho; I've seen a lot of people not being able to log in to their account if they've made their password to long. Thing is on the website it permits for a number of characters which exceed the number of characters the client can handle in the login information. So please use no more than 12 chars/numbers when making it :)

If you really wanna continue using your already existing account, and they haven't replied, then try PM'ing them again (either Viper or Daemon) with as much detailed information as you can proving that you're the owner of the account.

I hope it was helpful for you :)
Thaustar
Private
Private
 


Return to Support