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Lost Account

PostPosted: Thu May 21, 2015 5:41 pm
by expresscougar
Hi, I was playing earlier today and was booted while questing. I tried to log back in but kept getting errors. I then went to the forum FAQ's to see if there was anything there, but I didn't find any of the password reset stuff helpful (also, I'm not sure if the FAQ is forum specific because you have to have two different accounts). So, I then went to the Nostalrius website to see if there was any support there, but I didn't find any. Please help because I don't feel like leveling 1-13 again XD. Thanks.

Re: Lost Account

PostPosted: Thu May 21, 2015 6:50 pm
by AverageJoe
Sticky Thread
FAQ section near the bottom: "How do I reset my game account's password?" There's no password reset button on the main website so you'll have to send a private message to one of the administrators requesting a password reset for your account.

UPDATE: The new password reset feature is now live. If you're still getting errors during login, try resetting the password using the e-mail address you registered your account with. Make sure it's less than 16 characters in length.