banned message when logging in?

Account or connection issues

banned message when logging in?

by mrjimuk » Thu May 21, 2015 8:11 pm

whenever i try and log in I get "unable to connect" message and then after a few tries I get "This World of Warcraft account has been closed and is no longer available for use" anyone know why?
mrjimuk
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Re: banned message when logging in?

by Membraniac » Thu May 21, 2015 9:48 pm

Well my first guess is that you're banned. You can test this theory by trying a bunch of times and if it persists, you're probably banned. You should contact a GM about it, send a support e-mail or whatever, or just make a new account.
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Re: banned message when logging in?

by Robotron » Thu May 21, 2015 10:28 pm

mrjimuk wrote:whenever i try and log in I get "unable to connect" message and then after a few tries I get "This World of Warcraft account has been closed and is no longer available for use" anyone know why?

Automatic brute force hacking countermeasure. You were entering the wrong password too many times, and that got your account an automatic ~60 minute ban.
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Re: banned message when logging in?

by mrjimuk » Thu May 21, 2015 11:07 pm

well its been over an hour and its still doing the same thing. I also made a brand new account with a new email/username/password and im still getting the same message
mrjimuk
Tester
 

Re: banned message when logging in?

by joshbpepper » Thu May 21, 2015 11:21 pm

I think its 30 mins and you might still be typing it in wrong
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Re: banned message when logging in?

by mrjimuk » Fri May 22, 2015 2:03 am

deffo not typing it wrong, and ive made like 2 more accounts with different email addresses and passwords I know that I wont be typing wrong. Still getting "unable to connect"
mrjimuk
Tester
 

Re: banned message when logging in?

by Eragon » Fri May 22, 2015 3:08 pm

Greetings.

What is your character name ?
Best Regards
GM. Team
Please visit the announcement section frequently to stay informed with our Terms of Use, server maintenances, patchnotes, and more.
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Eragon
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