Fatal Error When Launching Game

[reykjavik8866]

Hi. I just installed a fresh copy of the game (from the tutorial in the forums). When I try to launch it, I receive the following fatal error message. What's the problem, and how can I resolve it? Thank you so much!

==============================================================================
World of WarCraft (build 5875)

Exe: C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
Time: May 27, 2015 6:42:35.037 PM
User: Juan
Computer: JUAN-PC
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal Exception
Program: C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 0023:0063A915

The instruction at "0x0063A915" referenced memory at "0x00000054".
The memory could not be "read".


WoWBuild: 5875
------------------------------------------------------------------------------

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x86 Registers
----------------------------------------

EAX=00000000 EBX=7EFDE001 ECX=00864EC4 EDX=00000001 ESI=00000000
EDI=00000000 EBP=0018FD38 ESP=0018FC34 EIP=0063A915 FLG=00010202
CS =0023 DS =002B ES =002B SS =002B FS =0053 GS =002B


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Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

0063A915 0018FD38 0001:00239915 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
0063A2C9 0018FDA0 0001:002392C9 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
004027EC 0018FEE8 0001:000017EC C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
004021E0 0018FEF8 0001:000011E0 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
0040411E 0018FF88 0001:0000311E C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
76C4337A 0018FF94 0001:0000337A C:\Windows\syswow64\kernel32.dll
777792E2 0018FFD4 0001:000292E2 C:\Windows\SysWOW64\ntdll.dll
777792B5 0018FFEC 0001:000292B5 C:\Windows\SysWOW64\ntdll.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

0063A915 WoW.exe <unknown symbol>+0 (0x00000000,0x00000000,0x7EFDE000,0x00C52084)


----------------------------------------
Loaded Modules
----------------------------------------

0x00340000 - 0x003D6000 C:\Program Files (x86)\World of Warcraft Classic\fmod.dll
0x00400000 - 0x00D06000 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
0x055E0000 - 0x056F8000 C:\Program Files (x86)\World of Warcraft Classic\dbghelp.dll
0x10000000 - 0x10069000 C:\Program Files (x86)\World of Warcraft Classic\DivxDecoder.dll
0x67200000 - 0x67279000 C:\Windows\system32\mscms.dll
0x672F0000 - 0x673D7000 C:\Windows\system32\DDRAW.dll
0x6C340000 - 0x6C559000 C:\Windows\AppPatch\AcGenral.DLL
0x6C560000 - 0x6C628000 C:\Windows\system32\OPENGL32.dll
0x6C710000 - 0x6C716000 C:\Windows\system32\DCIMAN32.dll
0x6DC30000 - 0x6DC3F000 C:\Windows\system32\samcli.dll
0x6ED70000 - 0x6EDEA000 C:\Windows\AppPatch\AcSpecfc.DLL
0x6EDF0000 - 0x6EE12000 C:\Windows\system32\GLU32.dll
0x6F9A0000 - 0x6F9B3000 C:\Windows\system32\dwmapi.dll
0x6F9C0000 - 0x6F9F2000 C:\Windows\system32\WINMM.dll
0x6FA00000 - 0x6FA21000 C:\Windows\system32\ntmarta.dll
0x6FA40000 - 0x6FAC0000 C:\Windows\system32\UxTheme.dll
0x6FF60000 - 0x701A5000 C:\Windows\system32\msi.dll
0x70AC0000 - 0x70AD2000 C:\Windows\system32\MPR.dll
0x70B90000 - 0x70C14000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
0x71430000 - 0x71437000 C:\Windows\system32\WSOCK32.dll
0x71AB0000 - 0x71ABD000 C:\Windows\system32\sfc_os.DLL
0x71AC0000 - 0x71AC3000 C:\Windows\system32\sfc.dll
0x72100000 - 0x72109000 C:\Windows\system32\version.DLL
0x74800000 - 0x74814000 C:\Windows\system32\MSACM32.dll
0x74FB0000 - 0x74FFC000 C:\Windows\system32\apphelp.dll
0x750B0000 - 0x750BC000 C:\Windows\syswow64\CRYPTBASE.dll
0x750C0000 - 0x75120000 C:\Windows\syswow64\SspiCli.dll
0x75120000 - 0x75D6B000 C:\Windows\syswow64\SHELL32.dll
0x75D70000 - 0x75E60000 C:\Windows\syswow64\RPCRT4.dll
0x75E60000 - 0x75E79000 C:\Windows\SysWOW64\sechost.dll
0x75E80000 - 0x75EA7000 C:\Windows\syswow64\CFGMGR32.dll
0x75EB0000 - 0x75EBA000 C:\Windows\syswow64\LPK.dll
0x75EC0000 - 0x75F3B000 C:\Windows\syswow64\COMDLG32.dll
0x75F40000 - 0x75F52000 C:\Windows\syswow64\DEVOBJ.dll
0x75FD0000 - 0x76015000 C:\Windows\syswow64\WLDAP32.dll
0x76020000 - 0x76080000 C:\Windows\syswow64\IMM32.dll
0x76080000 - 0x76180000 C:\Windows\syswow64\USER32.dll
0x76180000 - 0x763B2000 C:\Windows\syswow64\iertutil.dll
0x763C0000 - 0x76417000 C:\Windows\syswow64\SHLWAPI.dll
0x76420000 - 0x76426000 C:\Windows\syswow64\NSI.dll
0x76470000 - 0x764A5000 C:\Windows\syswow64\WS2_32.dll
0x764B0000 - 0x764B4000 C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
0x764C0000 - 0x764C4000 C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
0x76500000 - 0x7658F000 C:\Windows\syswow64\OLEAUT32.dll
0x76590000 - 0x76631000 C:\Windows\syswow64\ADVAPI32.dll
0x76640000 - 0x76645000 C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
0x76650000 - 0x766ED000 C:\Windows\syswow64\USP10.dll
0x766F0000 - 0x766F4000 C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
0x76700000 - 0x768D3000 C:\Windows\syswow64\WININET.dll
0x768E0000 - 0x769AC000 C:\Windows\syswow64\MSCTF.dll
0x769B0000 - 0x76B0C000 C:\Windows\syswow64\ole32.dll
0x76B10000 - 0x76B13000 C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
0x76B20000 - 0x76B67000 C:\Windows\syswow64\KERNELBASE.dll
0x76B70000 - 0x76B7B000 C:\Windows\syswow64\profapi.dll
0x76B80000 - 0x76B97000 C:\Windows\syswow64\USERENV.dll
0x76C30000 - 0x76D40000 C:\Windows\syswow64\kernel32.dll
0x76E70000 - 0x76F1C000 C:\Windows\syswow64\msvcrt.dll
0x76F20000 - 0x76FB0000 C:\Windows\syswow64\GDI32.dll
0x77040000 - 0x77043000 C:\Windows\syswow64\normaliz.DLL
0x77050000 - 0x7719A000 C:\Windows\syswow64\urlmon.dll
0x771A0000 - 0x7733D000 C:\Windows\syswow64\SETUPAPI.dll
0x77710000 - 0x77714000 C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
0x77740000 - 0x778C0000 C:\Windows\SysWOW64\ntdll.dll


----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 0063A915)

0063A915: 8B 48 54 51 68 54 51 83 00 8D 95 FC FE FF FF 68 .HTQhTQ........h


Stack: 1024 bytes starting at (ESP = 0018FC34)

* = addr ** *
0018FC30: 00 00 00 00 54 FC 18 00 19 5A 64 00 80 08 37 03 ....T....Zd...7.
0018FC40: 64 20 C5 00 58 1C C5 00 58 1C C5 00 00 08 37 03 d ..X...X.....7.
0018FC50: 06 00 00 00 78 FC 18 00 58 1C C5 00 D0 E9 37 03 ....x...X.....7.
0018FC60: 04 00 00 00 88 FC 18 00 DC 5A 64 00 D0 E9 37 03 .........Zd...7.
0018FC70: 04 00 00 00 02 00 00 00 84 20 C5 00 04 00 00 00 ......... ......
0018FC80: 58 1C C5 00 84 20 C5 00 58 1C C5 00 D0 E9 37 03 X.... ..X.....7.
0018FC90: A8 FC 18 00 AE 56 64 00 84 20 C5 00 02 00 00 00 .....Vd.. ......
0018FCA0: 02 00 00 00 01 E0 FD 7E C0 FC 18 00 FA 62 64 00 .......~.....bd.
0018FCB0: 02 00 00 00 50 51 86 00 0D 02 00 00 70 E5 82 00 ....PQ......p...
0018FCC0: 70 E5 82 00 08 EF 37 03 01 E0 FD 7E 50 51 86 00 p.....7....~PQ..
0018FCD0: 0D 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FCE0: 00 FD 18 00 08 EF 37 03 00 FD 18 00 35 E1 63 00 ......7.....5.c.
0018FCF0: 70 E5 82 00 70 E5 82 00 08 EF 37 03 00 E0 FD 7E p...p.....7....~
0018FD00: 24 FD 18 00 E6 DF 63 00 70 E5 82 00 01 00 00 00 $.....c.p.......
0018FD10: 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 00 ................
0018FD20: 00 00 00 00 30 FD 18 00 0C F2 64 00 22 00 00 00 ....0.....d."...
0018FD30: A0 FD 18 00 16 9C 41 00 A0 FD 18 00 C9 A2 63 00 ......A.......c.
0018FD40: 00 00 00 00 00 00 00 00 00 E0 FD 7E 84 20 C5 00 ...........~. ..
0018FD50: 58 1C C5 00 80 ED 37 03 70 FD 18 00 AE 56 64 00 X.....7.p....Vd.
0018FD60: 84 20 C5 00 34 01 00 00 2C 00 00 00 07 00 00 00 . ..4...,.......
0018FD70: 88 FD 18 00 FA 62 64 00 2C 00 00 00 10 E2 82 00 .....bd.,.......
0018FD80: 61 00 00 00 3C 0D 37 03 E8 FE 18 00 46 27 40 00 a...<.7.....F'@.
0018FD90: 00 00 00 00 AC FD 18 00 E8 FE 18 00 DD 27 00 01 .............'..
0018FDA0: E8 FE 18 00 EC 27 40 00 01 00 00 00 57 6F 72 6C .....'@.....Worl
0018FDB0: 64 20 6F 66 20 57 61 72 63 72 61 66 74 00 00 00 d of Warcraft...
0018FDC0: 00 00 00 00 98 89 E2 00 58 7A E1 00 CC E3 76 77 ........Xz....vw
0018FDD0: 7C 98 8D 77 00 00 00 00 9C 01 E1 00 00 00 E1 00 |..w............
0018FDE0: 64 20 C5 00 78 FF 18 00 1B 00 2C 00 1C 00 00 00 d ..x.....,.....
0018FDF0: FE FF FF FF CC E3 76 77 32 E1 76 77 18 3D C5 00 ......vw2.vw.=..
0018FE00: 1C 00 29 00 1C 00 00 00 84 FC 18 00 05 00 00 00 ..).............
0018FE10: 68 7D E1 00 00 70 B5 76 0C 00 00 00 FE FF FF FF h}...p.v........
0018FE20: 00 00 00 00 58 88 E2 00 58 7A E1 00 70 7B E1 00 ....X...Xz..p{..
0018FE30: 38 85 E4 00 50 7E E1 00 08 01 22 03 D0 FD 18 00 8...P~....".....
0018FE40: 00 00 00 00 78 FF 18 00 05 1A 7B 77 90 B4 E3 00 ....x.....{w....
0018FE50: FE FF FF FF CC E3 76 77 32 E1 76 77 00 00 00 00 ......vw2.vw....
0018FE60: 00 00 00 00 00 E0 FD 7E 18 3D C5 00 00 00 00 00 .......~.=......
0018FE70: A8 D0 E5 00 B4 FE 18 00 D5 48 77 77 D8 20 84 77 .........Hww. .w
0018FE80: E0 3B C5 00 AA 2C 77 77 00 E0 FD 7E 00 00 00 00 .;...,ww...~....
0018FE90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FEA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FEB0: 65 6E 00 40 E0 3B C5 00 02 00 00 00 00 00 00 00 en.@.;..........
0018FEC0: 47 42 00 00 00 E0 FD 7E 00 00 00 00 E4 FE 18 00 GB.....~........
0018FED0: 57 44 42 43 0B 00 00 00 2C 00 00 00 00 00 00 00 WDBC....,.......
0018FEE0: A4 02 00 00 88 ED 37 03 F8 FE 18 00 E0 21 40 00 ......7......!@.
0018FEF0: 01 00 00 00 01 00 00 00 88 FF 18 00 1E 41 40 00 .............A@.
0018FF00: A0 99 40 00 00 00 40 00 00 00 00 00 43 32 E1 00 ..@[email protected]..
0018FF10: 01 00 00 00 00 00 00 00 00 00 00 00 00 E0 FD 7E ...............~
0018FF20: 05 00 00 C0 43 32 E1 00 F8 A0 C5 00 44 00 00 00 ....C2......D...
0018FF30: E0 0D E1 00 B0 90 E4 00 F0 8E E4 00 00 00 00 00 ................
0018FF40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FF50: 00 00 00 00 00 00 00 00 01 0C 00 00 01 00 00 00 ................
0018FF60: 00 00 00 00 00 00 00 00 01 00 01 00 00 00 00 00 ................
0018FF70: 14 FF 18 00 08 F8 18 00 C4 FF 18 00 40 B1 40 00 ............@.@.
0018FF80: 60 FE 7F 00 00 00 00 00 94 FF 18 00 7A 33 C4 76 `...........z3.v
0018FF90: 00 E0 FD 7E D4 FF 18 00 E2 92 77 77 00 E0 FD 7E ...~......ww...~
0018FFA0: FC 99 8D 77 00 00 00 00 00 00 00 00 00 E0 FD 7E ...w...........~
0018FFB0: 00 00 00 00 00 00 00 00 00 00 00 00 A0 FF 18 00 ................
0018FFC0: 00 00 00 00 FF FF FF FF 05 1A 7B 77 B8 A3 E3 00 ..........{w....
0018FFD0: 00 00 00 00 EC FF 18 00 B5 92 77 77 00 10 40 00 ..........ww..@.
0018FFE0: 00 E0 FD 7E 00 00 00 00 00 00 00 00 00 00 00 00 ...~............
0018FFF0: 00 00 00 00 00 10 40 00 00 E0 FD 7E 00 00 00 00 ......@....~....
00190000: 41 63 74 78 20 00 00 00 01 00 00 00 0C 33 00 00 Actx ........3..
00190010: DC 00 00 00 00 00 00 00 20 00 00 00 00 00 00 00 ........ .......
00190020: 14 00 00 00 01 00 00 00 07 00 00 00 34 00 00 00 ............4...
00190030: 7C 01 00 00 01 00 00 00 00 00 00 00 00 00 00 00 |...............


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======================================================================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x3
Number of Processors: 2
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 16
Processor Revision: 1539

Percent memory used: 37
Total physical memory: -811008
Free Memory: -1604321280
Page file: -1
Total virtual memory: 2147352576

[Juflex]

Greetings,
you can try few things, but my opinion is that your problem is related to dx11. try to switch back to dx9 and see if the error still exists. I had a similar problem on retail version last year.
I hope it helps.